Clinical Ops & Engagement Director - Central Indiana

Extended Care Specialists INC; Terre Haute (IN); On-site; USD 120,000 - 180,000; Full time

Job summary

Extended Care Specialists INC is seeking an Area Director of Clinical Operations & Engagement (ADCOE) to oversee clinical care for a localized patient population and lead the clinical team in performance, quality, and patient satisfaction in Terre Haute, IN.

The ADCOE partners with client facilities as a liaison, ensuring HIPAA compliance, governance of care processes, and productive teamwork while driving service quality and operational effectiveness across assigned sites.

Qualifications

• Clinical Masters or Doctoral degree required.
• National certification for area of specialty.
• Current professional licensure in the state of practice.

Responsibilities

• Foster an engaging culture among teammates and reports; lead regular team meetings.
• Review and audit documentation and coding for compliance and quality.
• Receive and analyze clinical quality data and counselor team members as needed to maintain standards.
• Serve as clinical/workflow expert for providers and facilitate resolution of clinical inquiries.
• Visit on site regularly to observe and optimize clinical skills and workflow.
• Coordinate provider assignments to facilities to ensure full service coverage.
• Maintain knowledge of leadership across facilities and provide timely communication.
• Collaborate with recruitment and HR on hiring and onboarding.
• Provide frequent performance feedback to reports.
• May support other locations or assist with onboarding of new ADCOEs.
• Other related duties as assigned.

Education

Clinical Masters or Doctoral Degree

National certification for area of specialty

Current professional licensure in area of specialty within the state of practice

Tools

EMR

Microsoft Office

Job description

Extended Care Specialists INC is seeking an Area Director of Clinical Operations & Engagement (ADCOE) to oversee clinical care for a localized patient population and lead the clinical team in performance, quality, and patient satisfaction in Terre Haute, IN.

The ADCOE partners with client facilities as a liaison, ensuring HIPAA compliance, governance of care processes, and productive teamwork while driving service quality and operational effectiveness across assigned sites.