Area Director Clinical Ops & Engagement (Central Indiana - West)

Eventus WholeHealth; Terre Haute (IN); On-site; USD 120,000 - 180,000; Full time

Job summary

Extended Care Specialists INC is seeking an Area Director of Clinical Operations & Engagement (ADCOE) to oversee clinical care for a localized patient population and lead the clinical team in performance, quality, and patient satisfaction in Terre Haute, IN.

The ADCOE partners with client facilities as a liaison, ensuring HIPAA compliance, governance of care processes, and productive teamwork while driving service quality and operational effectiveness across assigned sites.

Qualifications

• Clinical Masters or Doctoral degree required.
• National certification for area of specialty.
• Current professional licensure in the state of practice.

Responsibilities

• Foster an engaging culture among teammates and reports; lead regular team meetings.
• Review and audit documentation and coding for compliance and quality.
• Receive and analyze clinical quality data and counselor team members as needed to maintain standards.
• Serve as clinical/workflow expert for providers and facilitate resolution of clinical inquiries.
• Visit on site regularly to observe and optimize clinical skills and workflow.
• Coordinate provider assignments to facilities to ensure full service coverage.
• Maintain knowledge of leadership across facilities and provide timely communication.
• Collaborate with recruitment and HR on hiring and onboarding.
• Provide frequent performance feedback to reports.
• May support other locations or assist with onboarding of new ADCOEs.
• Other related duties as assigned.

Education

Clinical Masters or Doctoral Degree

National certification for area of specialty

Current professional licensure in area of specialty within the state of practice

Tools

EMR

Microsoft Office

Job description

Posting Details

• Posted on November 3, 2026

Locations

• Terre Haute, IN, USA

Position Summary:

The Area Director of Clinical Operations & Engagement (ADCOE) oversees clinical care for a localized population of patients and provides direct management of the clinical members of that care team. Core functions are to enhance the performance of the entire team through facilitating the work of the various members in the areas of clinical performance and quality, patient satisfaction, compliance with Eventus clinical protocols, processes and procedures, and achievement of productivity expectations as measured by patients receiving needed services. This position serves as the main point of contact for client facilities as a liaison between the facility and Eventus.

Qualifications: Education, Licensure and Certifications, Related Work Experience

• Clinical Masters or Doctoral Degree
• National certification for area of specialty
• Current professional licensure in area of specialty within the state of practice
• Previous long‑term care experience required
• Experience leading healthcare teams a plus

Other specialized skills and knowledge necessary to perform this job. (e.g., basic accounting principles, computer skills and software, specific healthcare processes, interpersonal, communication, etc.)

• Utilization of EMR; Microsoft office/PC skills
• Strong leadership, and communication skills, with the ability to bring individuals together; work collaboratively; strong customer service skills
• Knowledge of HIPAA laws, understanding of healthcare related legal and regulatory requirements
• Effective time management and organizational skills; ability to problem‑solve; adaptability and flexibility

Essential Job Duties/Responsibilities

• Foster an engaging culture among teammates and reports. Ensure team cohesion through communication, setting expectations, and leading regular team meetings.
• Regularly review and audit documentation and coding of all care team members to ensure compliance and quality.
• Receive and analyze clinical quality data and clinician productivity reports; reacting and counseling team members, as needed, to maintain standard.< /li>
• Act as clinical and workflow expert for providers within the team and help facilitate the resolution of clinical inquiries from providers, facility personnel, and family members.
• Regularly visit on site with care team members to observe and optimize clinical skills and workflow.
• Work to assign providers to facilities/patients to be sure that all services are covered for each building based on those contracted. Manages the coverage of facilities in times of vacancies and communicates collaboratively with the facility on coverage, taking into consideration the specific needs for each facility.
• Maintain an active knowledge of leadership at all team facilities, be available to work and resolve any concerns facilities may have and provide timely communication to the facility.
• Work with recruitment and HR on selection and hiring process for new employees; ensure effective onboarding and training for newly hired staff.
• Provide frequent and timely performance feedback to reports.
• May provide coverage to other geographic locations as needed; may also assist with the initial training and onboarding of new ADCOEs.
• Other related duties as assigned.

Compliance Requirements

Adherence to Laws, Rules, Regulations, Standards, Guidelines, Policies and Procedures:

• Ensure compliance with all federal, state, and local laws, regulations, standards, guidelines, and Eventus WholeHealth policies and procedures pertaining to the job.
• Remain informed of any changes to federal, state, and local laws, regulations, standards, guidelines, and Eventus WholeHealth policies and procedures that impact the job and the company.
• Promptly report any non-compliant conduct and/or practices to Eventus WholeHealth’s Chief Compliance and Risk Officer.

Ethical Conduct:

• Ensure adherence to Eventus WholeHealth's Code of Ethics and Business Conduct.
• Perform the job duties with integrity and professionalism.
• Promptly report any unethical conduct and/or practices to Eventus WholeHealth’s Chief Compliance and Risk Officer.

Patient Privacy and Confidentiality:

• Strictly protect patient information in accordance with all federal and state privacy laws and Eventus WholeHealth policies and procedures.