Clinical Operations Specialist — Patient Care & Billing

Mia Aesthetics - Houston; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Mia Aesthetics in Houston seeks a Clinical Operations Specialist to support administrative workflows, manage payments for surgeries and merchandise, and coordinate pre-operative activities.

You will communicate with patients, inform clinical teams of schedules, assist with vitals, take pre-op photos, verify paperwork, and support inventory control while operating on rotating M-F shifts.

Qualifications

• GED or High School Diploma.
• Ability to work with a high sense of urgency.
• Strong customer service skills.
• Strong verbal and written communication skills.
• Strong computer skills.
• Bilingual in English and Spanish.

Responsibilities

• Performs clerical and administrative roles as needed to support operations
• Charges and collects all payments for all surgeries, surgical accessories, and Mia Aesthetics merchandise; generates daily invoices while processing collection transactions to balance end-of-day.
• Confirms surgical patient appointments via phone call and written communication
• Informs the clinical team of the daily surgery schedule
• Takes pre-operative photos and processes electronic prescriptions for doctors
• In charge of preliminary physical test such as vitals needed the day before all surgeries
• Verifies paperwork - patient labs, intake information, and consents have been completed prior to the scheduled surgery date
• Tracks inventory for surgical and clinical accessories/supplies for designated department
• Performs other duties as assigned

Skills

Customer service

Communication skills

Computer skills

Bilingual English/Spanish

Education

GED or High School Diploma

Job description

Mia Aesthetics in Houston seeks a Clinical Operations Specialist to support administrative workflows, manage payments for surgeries and merchandise, and coordinate pre-operative activities.

You will communicate with patients, inform clinical teams of schedules, assist with vitals, take pre-op photos, verify paperwork, and support inventory control while operating on rotating M-F shifts.