Clinical Operations Specialist

Jobtailor; Des Moines (IA); On-site; USD 70,000 - 90,000; Full time

Job summary

Jobtailor seeks a Community Wellness Leader to direct wellness programs across senior living communities in Iowa. You will lead care teams, conduct resident assessments, and ensure quality standards during vacancies, while coordinating with HR and the home office for smooth transitions.

The ideal candidate holds an LPN/RN license with a healthcare degree and at least three years of management experience, with strong EMAR and Microsoft Office skills. Expect 80% travel.

Qualifications

• LPN/RN license is required.
• Degree in healthcare or related field.
• 80% travel required.
• Experience in Senior Living/Independent Living.
• Minimum of three years of management experience.
• Proficient with Microsoft Office in a Windows environment.
• Ability to stand for long periods of time.
• Ability to communicate effectively with others.
• Ability to sit, stand, walk, and use hands to handle keyboard, telephone, paper, files, and other equipment and objects.
• Experience with EMAR systems.

Responsibilities

• Provide wellness leadership, guidance, and oversight at communities.
• Sustain continuity of standards during vacancies and audits.
• Perform audits and monitor systems to ensure standards are met.
• Act as the community Wellness Leader during vacancies.
• Oversee and support care team members.
• Conduct resident assessments and service plans.
• Collaborate with HR on employee performance concerns.
• Coordinate transitions with home office teams.

Skills

Leadership

Communication

Team Collaboration

Problem Solving

Adaptability

Education

Healthcare degree

LPN/RN license

Tools

EMAR Software

Microsoft Office

Company Specific Software

Job description

• Provide support, guidance, direction, and oversight from a wellness perspective at communities
• Sustain continuity of standards until a replacement can be identified
• Perform audits and monitor systems to ensure standards are met
• Act as the community Wellness Leader during a vacancy
• Oversee and support care team members
• Conduct resident assessments and service plans
• Oversee and monitor resident care to ensure quality standards are maintained
• Review and process physician orders utilizing eMAR in conjunction with pharmacy support
• Verify resident ADL schedules are developed and executed during vacancies
• Collaborate with Human Resources on employee performance concerns
• Coordinate and communicate with the home office team to ensure smooth transitions of outgoing and incoming community team members
• Promote a positive work environment and encourage collaboration, teamwork, and effective communication
• Conduct monthly audits for compliance with company policies, programs, regulatory agencies, and standards
• Support wellness leaders with ongoing training
• Perform other duties within the scope of responsibility and job requirements

Requirements

• LPN/RN License Required
• Degree in healthcare or related field
• 80% required travel
• Experience in Senior Living/Independent Living
• A minimum of three years of management experience
• Demonstrable knowledge and experience using Microsoft Office in a Windows environment
• Capacity to master company specific software
• Ability to stand for long periods of time
• Ability to communicate effectively with others
• Ability to sit, stand, walk, and use hands to handle keyboard, telephone, paper, files, and other equipment and objects
• Ability to review detailed documents and read computer screens
• Ability to occasionally lift and/or move up to 25 pounds
• Appropriate interaction with others in a moderate-noise work environment

Core Competencies

Demonstrates expertise in resident assessments, service planning, and compliance audits within senior living environments. Proficient in managing care teams and ensuring quality standards while fostering a collaborative and positive work atmosphere.

Highest-signal resume keywords

• LPN/RN License
• Senior Living Experience
• Management Experience
• Microsoft Office Proficiency
• EMAR Utilization

ATS Optimization Keywords

Hard Skills

• Resident Assessments
• Service Plans
• Compliance Audits
• Quality Standards Monitoring
• Physician Order Processing
• ADL Schedule Verification
• Training Support
• Healthcare Degree

Soft Skills

• Effective Communication
• Team Collaboration
• Positive Work Environment Promotion

Certifications & Qualifications

• LPN/RN License

Industry Keywords

• Senior Living
• Independent Living
• Healthcare Standards
• Regulatory Compliance

Tools & Technologies

• EMAR Software
• Microsoft Office
• Company Specific Software