Clinical Operations & Scheduling Coordinator

Penn Medicine, University of Pennsylvania Health System; Philadelphia (Philadelphia County); On-site; USD 40,000 - 54,000; Full time

Job summary

Penn Medicine Washington Square in Philadelphia is seeking an Administrative Services Associate to support a busy OB-GYN MFM PAH practice. You will coordinate patient activity, schedule visits, manage referrals, and assist with billing and documentation.

The role requires a high school diploma and at least 2 years of medical office or customer service experience; healthcare setting preferred. On-site, full-time with opportunities to contribute to patient care and operational efficiency.

Qualifications

• H.S. Diploma/GED required.
• 2+ years medical office experience, or 2 years of customer service experience.
• Related clinical office experience preferred. A degree may be considered in lieu of experience.

Responsibilities

• Greets, screens, schedules and directs patients in a prompt, positive, pleasant, and helpful manner at all times.
• Maintains multiple calendars, clinical schedules, surgery/procedure schedules, on call and office hours.
• Answers and screens all phone calls and patient inquiries; takes appropriate messages.
• Updates CVs in FEDs; creates/edits letters per attending physician direction.
• Handles patient correspondence, including myPennMedicine messages.

Education

H.S. Diploma/GED

Job description

Penn Medicine Washington Square in Philadelphia is seeking an Administrative Services Associate to support a busy OB-GYN MFM PAH practice. You will coordinate patient activity, schedule visits, manage referrals, and assist with billing and documentation.

The role requires a high school diploma and at least 2 years of medical office or customer service experience; healthcare setting preferred. On-site, full-time with opportunities to contribute to patient care and operational efficiency.