Clinical Operations & Patient Care Coordinator

LifeStance Health; Richmond Heights (MO); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Short and long-term disability

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health in Richmond Heights, MO is seeking an operations-focused role to support patients and clinicians while handling essential admin tasks. The role emphasizes a positive culture, teamwork, and responsive service to ensure smooth care delivery.

The position offers starting pay at $21.00 per hour with quarterly bonus potential; strong communication and MS Office/EMR proficiency are valued. A high school diploma is required; an associate or bachelor's degree is preferred.

Qualifications

• High School diploma or equivalent required.
• 1+ years in healthcare operations, customer service, or similar role preferred.

Responsibilities

• Create a positive work environment and support clinician/staff engagement to promote LFST culture.
• Provide strong patient service; respond quickly to patient needs and manage difficult situations.
• Communicate with peers, clinicians and patients to support patient care and clinician satisfaction.
• Assist clinicians with administrative tasks including prior authorizations, lab orders and paperwork.
• Coordinate patient communication between patient, medical staff and pharmacy; manage scheduling.

Skills

Multitasking

Communication

Teamwork

MS Office

EMR systems

Education

High School diploma or equivalent

Associate or Bachelor's degree preferred

Tools

EMR systems

Job description

LifeStance Health in Richmond Heights, MO is seeking an operations-focused role to support patients and clinicians while handling essential admin tasks. The role emphasizes a positive culture, teamwork, and responsive service to ensure smooth care delivery.

The position offers starting pay at $21.00 per hour with quarterly bonus potential; strong communication and MS Office/EMR proficiency are valued. A high school diploma is required; an associate or bachelor's degree is preferred.