Clinical Operations & Patient Care Coordinator

umiami; Miami (FL); On-site; USD 38,000 - 48,000; Full time

Job summary

The University of Miami/UHealth Department of Medicine has a Full Time Clinical Business Operations Representative 3 role on the UHealth Campus. The position supports daily clinical operations with administrative and receptionist duties, managing patient flow and records, and ensuring courteous, efficient service.

Qualified candidates have a high school diploma and at least two years of relevant experience; strong data-entry, communication, and collaborative skills are required.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years of relevant experience.
• Ability to communicate effectively in both oral and written forms.
• Ability to work evenings, nights, and weekends as necessary.
• Skill in data entry with minimal errors.

Responsibilities

• Assists the department in managing expectations surrounding pre and post patient care.
• Obtains or reviews all patient demographic information, insurance information and referral numbers.
• Reviews clinical records for completeness including authorization, signatures, missing data, and other patient information.
• Answers multiple telephones for the department: triage incoming calls, directs calls, and documents messages.

Skills

Data entry

Communication

Patient coordination

Multitasking

Education

High school diploma or equivalent

Job description

The University of Miami/UHealth Department of Medicine has a Full Time Clinical Business Operations Representative 3 role on the UHealth Campus. The position supports daily clinical operations with administrative and receptionist duties, managing patient flow and records, and ensuring courteous, efficient service.

Qualified candidates have a high school diploma and at least two years of relevant experience; strong data-entry, communication, and collaborative skills are required.