Clinical Operations Manager - Hybrid, Healthcare Admin

Yale University; New Haven (CT); Hybrid; USD 65,000 - 101,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Yale University is seeking an Administrative Manager to oversee day-to-day operations of clinics in Speech-Language Pathology, Audiology, and Smilow Cancer Hospital. The role provides operational leadership, ensuring efficient workflows, staffing, scheduling, and resource use across programs.

The ideal candidate will supervise staff, develop procedures, analyze data for leadership, and foster professional development within the team. Hybrid work model; salary range $65,000–$101,000.

Qualifications

• Proven supervisory or lead experience with administrative processes, clinical workflows, and scheduling.
• Strong written and verbal communication with confidentiality.
• Excellent organizational, planning, and problem-solving skills.
• Ability to run reports, analyze data, and present findings to leadership.
• Experience with healthcare administration and scheduling tools.

Responsibilities

• Develops and oversees operational goals and procedures.
• Supervises support staff and manages performance and workforce planning.
• Evaluates work requests and ensures efficient staffing and workflow.
• Identifies and implements solutions to administrative and technical issues.
• Participates in long- and short-range planning for unit needs.
• Develops and manages a training metrics system.
• Develops and maintains budgets.
• Coordinates with university personnel to plan projects.
• Coordinates with external vendors for subcontracting and new technologies.
• Performs other duties as assigned.

Education

Bachelor’s Degree or equivalent

Master’s Degree (preferred)

Tools

EPIC

QGenda

Microsoft Office

Job description

Yale University is seeking an Administrative Manager to oversee day-to-day operations of clinics in Speech-Language Pathology, Audiology, and Smilow Cancer Hospital. The role provides operational leadership, ensuring efficient workflows, staffing, scheduling, and resource use across programs.

The ideal candidate will supervise staff, develop procedures, analyze data for leadership, and foster professional development within the team. Hybrid work model; salary range $65,000–$101,000.