Clinical Operations Director – Home Health

UnitedHealth Group; Charlotte (NC); On-site; USD 91,000 - 136,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase

401k contribution

Job summary

UnitedHealth Group in Charlotte, NC is seeking a Director of Operations within Clinical Operations to lead patient-centered care delivery across the care center. The role directs clinical services, ensures compliance with laws and standards, and drives performance improvement initiatives to deliver high-quality outcomes.

The position oversees clinical leadership teams, collaborates with senior operations leadership, and fosters a culture of excellence, compliance, and continuous improvement in a

Qualifications

• RN license required (state assignment)
• 2+ years of RN experience in home health or hospice
• 3+ years of clinical leadership/management in healthcare
• Current CPR certification
• Experience directing clinical operations and performance improvement programs

Responsibilities

• Ensures a multi-disciplinary approach to patient care
• Oversees the clinical manager and intake coordinator activities
• Ensures clinician productivity standards are met
• Oversees weekly patient care conference participation
• Ensures patient care conference policies and protocols are followed
• Implements care center professional and clinical service and performance improvement programs
• Promotes high-quality patient care across staff
• May function as agency administrator
• Ensures orientation and trainings for clinical staff
• Collaborates with area VP of clinical operations on standards and processes
• Performs other duties as assigned

Skills

RN experience

Clinical leadership

Education

Associates or Bachelor’s degree in nursing

Job description

UnitedHealth Group in Charlotte, NC is seeking a Director of Operations within Clinical Operations to lead patient-centered care delivery across the care center. The role directs clinical services, ensures compliance with laws and standards, and drives performance improvement initiatives to deliver high-quality outcomes.

The position oversees clinical leadership teams, collaborates with senior operations leadership, and fosters a culture of excellence, compliance, and continuous improvement in a