Clinical Operations Coordinator - Patient Care & Admin

University of Miami; Miami (FL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Tuition remission

Job summary

The University of Miami/UHealth Department of Community Health Delivery Systems is seeking a Full Time Clinical Business Operations Representative 1 to support efficient daily clinical operations in Miami. The role involves handling pre- and post-care tasks, managing patient information, and ensuring service standards are met.

Responsibilities include patient data review, call triage, receptionist duties, and collaboration with staff to maintain smooth workflows.

Qualifications

• High School Diploma or equivalent or relevant experience.
• Learning agility to adapt to new procedures and priorities.
• Ability to work in a team environment.
• Strong written and verbal communication skills.

Responsibilities

• Assist with pre and post patient care expectations.
• Obtain or review patient demographic, insurance, and referral information.
• Review clinical records for completeness and authorization.
• Answer calls, triage inquiries, and document messages.
• Greet visitors and direct them to appropriate staff.
• Collaborate with colleagues to ensure smooth clinic operations.
• Provide coverage for coworkers when needed.
• Communicate with physicians, managers, and staff regularly.
• Maintain patient confidentiality and protect University assets.

Skills

Learning Agility

Teamwork

Technical Proficiency

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

The University of Miami/UHealth Department of Community Health Delivery Systems is seeking a Full Time Clinical Business Operations Representative 1 to support efficient daily clinical operations in Miami. The role involves handling pre- and post-care tasks, managing patient information, and ensuring service standards are met.

Responsibilities include patient data review, call triage, receptionist duties, and collaboration with staff to maintain smooth workflows.