Clinical Operations Coordinator

University of Miami; Miami (FL); Hybrid; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive salaries

Medical

Dental

Tuition remission

More

Job summary

University of Miami Health System (UHealth) is seeking a Full-time Clinical Business Operations Representative 2 in Miami, FL. The role focuses on resolving pre and post-care issues, handling reception duties, managing patient flow, and ensuring adherence to service standards within the OBGYN department.

The CBOR 2 will obtain demographic and insurance details, review clinical records for completeness, answer phones, triage inquiries, and coordinate scheduling with providers.

Qualifications

• Strong written and verbal communication for interacting with colleagues and stakeholders.
• Ability to work collaboratively in a team environment.
• Proficiency with common office software and relevant computer applications.

Responsibilities

• Answer incoming calls and greet visitors in a courteous, professional manner.
• Review and update patient demographics, insurance and referral information.
• Coordinate scheduling and rescheduling of appointments for patients.
• Maintain confidentiality and adhere to department policies and procedures.
• Support physicians and staff to ensure smooth clinical operations.

Skills

Communication

Teamwork

Technical Proficiency

Education

High School Diploma or equivalent

Job description

University of Miami Health System (UHealth) is seeking a Full-time Clinical Business Operations Representative 2 in Miami, FL. The role focuses on resolving pre and post-care issues, handling reception duties, managing patient flow, and ensuring adherence to service standards within the OBGYN department.

The CBOR 2 will obtain demographic and insurance details, review clinical records for completeness, answer phones, triage inquiries, and coordinate scheduling with providers.