OBGYN Clinic Operations Specialist

University of Miami; Miami, Northern (FL, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

The University of Miami/UHealth Department of Obstetrician & Gynecologist (OBGYN) is seeking a full-time Clinical Business Operations Representative in Miami, FL to support daily clinical operations. You will handle patient intake, records and insurance data, and triage calls with professionalism and confidentiality.

Core duties include coordinating pre/post care, reviewing records for completeness, scheduling appointments, and ensuring patient flow aligns with department standards.

Qualifications

• High school diploma or equivalent.
• Three years of relevant experience in a high-volume medical setting.
• Strong data entry skills with minimal errors.
• Excellent written and verbal communication.
• Ability to work evenings, nights, and weekends.
• Knowledge of medical terminology.
• Ability to manage multiple tasks simultaneously.

Responsibilities

• Coordinate pre- and post-patient care with the clinical team.
• Answer calls, triage inquiries, and document messages.
• Collect and review patient demographic, insurance and referral information.
• Review clinical records for completeness and accuracy.
• Schedule management and coordination of academic and patient activities.
• Maintain confidentiality and comply with policies.
• Provide courteous, efficient service to patients and families.

Skills

Data entry

Oral and written communication

Customer service

Medical terminology

Multitasking

Teamwork

Attention to detail

Flexible schedule

Education

High School Diploma or equivalent

Job description

The University of Miami/UHealth Department of Obstetrician & Gynecologist (OBGYN) is seeking a full-time Clinical Business Operations Representative in Miami, FL to support daily clinical operations. You will handle patient intake, records and insurance data, and triage calls with professionalism and confidentiality.

Core duties include coordinating pre/post care, reviewing records for completeness, scheduling appointments, and ensuring patient flow aligns with department standards.