Clinical Operations Coordinator - Medical Assistant

rumcsi; Richmond (VA); On-site; USD 37,000 - 41,000; Full time

Job summary

Richmond University Medical Center is seeking a Medical Assistant Coordinator to oversee daily clinical and administrative workflows, ensuring smooth patient flow and high-quality service. You will coordinate scheduling, authorizations, and communications, and provide clinical support to physicians as needed.

The role emphasizes accurate EMR documentation, efficient records management, and strong patient-focused service in a fast-paced setting.

Qualifications

• Minimum of 1 year of experience in a medical assistant or healthcare setting.
• BLS Certification (required)
• Medical Assistant Certification (preferred)
• High School Diploma or GED required
• Certificate/Diploma from an accredited program required

Responsibilities

• Coordinate daily patient flow, including scheduling, follow-ups, and provider support
• Obtain and manage insurance authorizations and referrals
• Serve as a primary point of contact for patient questions and care coordination
• Maintain accurate documentation in the EMR system
• Manage medical records, insurance verification, and required forms
• Support office operations and assist the Office Manager with workflow coordination
• Prepare patients for provider encounters, including rooming and intake
• Take and record vital signs
• Perform basic clinical procedures such as EKGs, blood draws, specimen collection, and injections
• Assist physicians during examinations and procedures as needed
• Ensure exam rooms are properly prepared and stocked
• Additional duties as assigned

Skills

Organizational skills

Multitasking

Patient service

Communication skills

Microsoft Office

Insurance authorization knowledge

Education

BLS Certification

High School Diploma or GED

Medical Assistant Certification (preferred)

Tools

EMR system

Job description

Richmond University Medical Center is seeking a Medical Assistant Coordinator to oversee daily clinical and administrative workflows, ensuring smooth patient flow and high-quality service. You will coordinate scheduling, authorizations, and communications, and provide clinical support to physicians as needed.

The role emphasizes accurate EMR documentation, efficient records management, and strong patient-focused service in a fast-paced setting.