Medical Assistant Coordinator (Non-Exempt)

rumcsi; Richmond (VA); On-site; USD 37,000 - 41,000; Full time

Job summary

Richmond University Medical Center is seeking a Medical Assistant Coordinator to oversee daily clinical and administrative workflows, ensuring smooth patient flow and high-quality service. You will coordinate scheduling, authorizations, and communications, and provide clinical support to physicians as needed.

The role emphasizes accurate EMR documentation, efficient records management, and strong patient-focused service in a fast-paced setting.

Qualifications

• Minimum of 1 year of experience in a medical assistant or healthcare setting.
• BLS Certification (required)
• Medical Assistant Certification (preferred)
• High School Diploma or GED required
• Certificate/Diploma from an accredited program required

Responsibilities

• Coordinate daily patient flow, including scheduling, follow-ups, and provider support
• Obtain and manage insurance authorizations and referrals
• Serve as a primary point of contact for patient questions and care coordination
• Maintain accurate documentation in the EMR system
• Manage medical records, insurance verification, and required forms
• Support office operations and assist the Office Manager with workflow coordination
• Prepare patients for provider encounters, including rooming and intake
• Take and record vital signs
• Perform basic clinical procedures such as EKGs, blood draws, specimen collection, and injections
• Assist physicians during examinations and procedures as needed
• Ensure exam rooms are properly prepared and stocked
• Additional duties as assigned

Skills

Organizational skills

Multitasking

Patient service

Communication skills

Microsoft Office

Insurance authorization knowledge

Education

BLS Certification

High School Diploma or GED

Medical Assistant Certification (preferred)

Tools

EMR system

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Day Shift - 7.5 Hours (United States of America)

Job Description

The Medical Assistant Coordinator is responsible for overseeing daily clinical and administrative workflows to support efficient patient care operations. This role serves as a central point of coordination for patient scheduling, authorizations, and communication, while also providing clinical support to physicians as needed. The MA Coordinator ensures smooth patient flow, accurate documentation, and high-quality patient experience.

Key Responsibilities

• Coordination & Administrative Duties:
  1. Coordinate daily patient flow, including scheduling, follow-ups, and provider support
  2. Obtain and manage insurance authorizations and referrals
  3. Serve as a primary point of contact for patient questions and care coordination
  4. Maintain accurate documentation in the electronic medical record (EMR) system
  5. Manage medical records, insurance verification, and required forms
  6. Support office operations and assist the Office Manager with workflow coordination
  7. Prepare patients for provider encounters, including rooming and intake
  8. Take and record vital signs
  9. Perform basic clinical procedures such as EKGs, blood draws, specimen collection, and injections
  10. Assist physicians during examinations and procedures as needed
  11. Ensure exam rooms are properly prepared and stocked
  12. Additional duties as assigned

Required Qualifications

• Minimum of 1 year of experience in a medical assistant or healthcare setting
• BLS Certification (required)
• Medical Assistant Certification (preferred)
• High School Diploma or GED required
• Certificate/Diploma from an accredited program required

Skills & Competencies

• Strong organizational and coordination skills
• Ability to manage multiple priorities in a fast-paced environment
• Excellent communication and patient service skills
• Proficiency in Microsoft Office
• Knowledge of insurance authorization and medical documentation processes

Shift

Days w/ eo wknd & hols.

Salary Range

$27.45/hr - $29.61/hr (Commensurate with Experience)

Employment Non-Discrimination

Richmond University Medical Center is committed to equality of opportunity in all aspects of employment and provides full and equal employment opportunities to all employees and potential employees without regard to race, color, national origin, religion, gender identity, sex, sexual orientation, pregnancy, childbirth and related medical conditions and needs including lactation accommodations, physical or mental disability, age, immigration or citizenship status, veteran or active military status, genetic information, or any other legally protected status.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!