Clinical Operations Coordinator I: Patient Care Support

University of Miami; Florida; On-site; USD 36,000 - 52,000; Full time

Job summary

The University of Miami/UHealth Department of UMHC - SCCC invites applications for a Full Time Clinical Business Operations Representative 1 in Hollywood, FL. The role supports daily clinical operations by handling patient intake, coordinating care, and maintaining accurate records with courtesy and professionalism.

You will greet patients, manage phone triage, review demographics and insurance data, schedule tests and appointments, and assist with referrals.

Qualifications

• Data entry with minimal errors.
• Strong written and verbal communication.
• Ability to work with and organize information.
• Commitment to confidentiality and accuracy.

Responsibilities

• Answers telephones, triages calls, and documents messages.
• Greet visitors and direct them to appropriate staff.
• Reviews patient demographics, insurance, referrals and records.
• Schedules tests, appointments and procedures with departments.
• Coordinates care and maintains patient records across systems.
• Maintains confidentiality and adheres to policies.

Skills

Data entry

Communication

Teamwork

Attention to detail

Flexibility

Education

High school diploma or equivalent

Job description

The University of Miami/UHealth Department of UMHC - SCCC invites applications for a Full Time Clinical Business Operations Representative 1 in Hollywood, FL. The role supports daily clinical operations by handling patient intake, coordinating care, and maintaining accurate records with courtesy and professionalism.

You will greet patients, manage phone triage, review demographics and insurance data, schedule tests and appointments, and assist with referrals.