Clinical Support Specialist: EMR & Care Coordination

Discovery At Home Texas; Plano (TX); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life and disability insurances

Paid time off and paid holidays

401(k) plan with company match

Employee Assistance Program

Accident insurance policies

Job summary

Discovery At Home Texas is seeking a Clinical Support Specialist to assist the clinical team with documentation, EMR workflows, and scheduling support in a home health setting.

Under RN supervision, you will help ensure regulatory compliance, maintain accurate records, train staff on documentation practices, and coordinate communication between clinicians, intake, and billing to support quality patient care.

Qualifications

• Current, unrestricted Texas LVN license.
• Current CPR certification.
• Valid driver's license and reliable transportation.
• 1–2 years of experience in home health, healthcare administration, or medical office.
• Strong working knowledge of EMR systems.
• Familiarity with OASIS, Plans of Care, Medicare documentation standards is a strong plus.

Responsibilities

• Review and audit clinician documentation for accuracy and completeness.
• Track deficiencies and obtain missing signatures.
• Assist with EMR data entry, uploading, organizing, and maintaining records.
• Coordinate with field staff and liaise between clinicians and admin.
• Support regulatory compliance and prepare for surveys or audits.
• Provide EMR guidance and onboarding for new clinicians.

Skills

Organizational skills

Communication skills

Attention to detail

Microsoft Office

Education

Texas LVN license (active)

CPR certification

Driver's license

Tools

EMR systems

Job description

Discovery At Home Texas is seeking a Clinical Support Specialist to assist the clinical team with documentation, EMR workflows, and scheduling support in a home health setting.

Under RN supervision, you will help ensure regulatory compliance, maintain accurate records, train staff on documentation practices, and coordinate communication between clinicians, intake, and billing to support quality patient care.