Clinical Office Assistant II – Scheduling & Billing

Wentworth-Douglass Hospital; Dover (NH); On-site; USD 37,000 - 52,000; Full time

Job summary

Wentworth-Douglass Hospital is seeking a Medical Administrative Assistant to support clinical services. The role involves scheduling, check-in/out, and basic clerical tasks in a physician practice office. Strong office skills and CMAA are preferred.

The position requires a High School Diploma or equivalent, 2–3 years of office experience, and proficiency with Office Suite and EMR systems. This onsite role is based at 770 Central Avenue.

Qualifications

• High School Diploma or equivalent required.
• CMAA certification preferred; data conversion knowledge a plus.
• Office experience 2–3 years in clinical settings.

Responsibilities

• Perform routine administrative and clerical duties in a clinical office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients and handle billing documents.
• Answer phones, schedule appointments, and route inquiries.
• Process billing forms and scan records into patient files.
• Handle messages related to authorizations, prescriptions, and tests.
• Serve as Super User for scheduling, registration, and billing systems.

Skills

Office Suite proficiency

Phone system handling

Time management

Communication skills

Clerical/data entry

Education

High School Diploma or Equivalent

CMAA Certification preferred

Tools

EMR systems

Job description

Wentworth-Douglass Hospital is seeking a Medical Administrative Assistant to support clinical services. The role involves scheduling, check-in/out, and basic clerical tasks in a physician practice office. Strong office skills and CMAA are preferred.

The position requires a High School Diploma or equivalent, 2–3 years of office experience, and proficiency with Office Suite and EMR systems. This onsite role is based at 770 Central Avenue.