Clinic Scheduler & Administrative Specialist

Mass General Brigham; Salem (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Mass General Brigham in Salem, MA is seeking a full-time Clinic/Practice Assistant to support our practice, Monday through Friday, 8:30 AM to 5:00 PM. The role performs administrative and clinical duties to ensure smooth operations, with a base in Salem and a planned move to 194 North Street in Danvers later this fall.

Responsibilities include scheduling, check-in/out, greeting patients, billing forms, and acting as a Super User for scheduling, registration and billing systems.

Qualifications

• High School Diploma or equivalent required.
• CMAA certification preferred.
• 2–3 years of office experience required.
• Proficiency with Microsoft Office Suite and scheduling systems.
• Strong written and verbal communication skills.

Responsibilities

• Make patient appointments and maintain appointment records.
• Greet and assist patients; answer phones and schedule appointments.
• Process patient billing forms and scan documents to patient medical record/LMR.
• May collect co-payments and handle related tasks.
• Act as a Super User for scheduling, registration and billing systems.

Skills

Time management

Communication

Organization

Phone etiquette

Microsoft Office

Education

High School Diploma or Equivalent

Certified Medical Administrative Assistant (CMAA)

Tools

Microsoft Office

Scheduling systems

Job description

Mass General Brigham in Salem, MA is seeking a full-time Clinic/Practice Assistant to support our practice, Monday through Friday, 8:30 AM to 5:00 PM. The role performs administrative and clinical duties to ensure smooth operations, with a base in Salem and a planned move to 194 North Street in Danvers later this fall.

Responsibilities include scheduling, check-in/out, greeting patients, billing forms, and acting as a Super User for scheduling, registration and billing systems.