Clinical Office Operations Leader

Hackensack Meridian Health; Edison (NJ); On-site; USD 63,000 - 76,000; Full time

Job summary

Hackensack Meridian Health is seeking a Clinical Office Manager to oversee departmental operations, scheduling, registration, billing, collection, and overall patient and team member satisfaction. The role acts as a bridge between the department, providers, and administration, and leads both clinical and clerical staff.

Key duties include improving office operations, budgeting, and ensuring efficient patient flow.

Qualifications

• 2-year Associate Degree in Business Management or related health field.
• Supervisory experience required; strong communication and leadership skills.
• Excellent communication, leadership, multitasking and organizational abilities; computer literacy.

Responsibilities

• Office Management: act as liaison between hospital administration, providers, and team; ensure smooth day-to-day operations.
• Operational improvement: help set goals and implement department policies; monitor patient satisfaction and efficiency.
• Billing/Financial Oversight: oversee billing practices, data entry, and reporting; monitor deposits and revenue.
• People Management: recruit, develop and supervise staff; foster engagement and performance.
• Financial Management: assist in budget development and monitoring key financial indicators.
• Data Management & Analytics: track and report on relevant metrics; propose process improvements.
• Other duties as assigned and completed in a timely fashion.

Skills

Supervisory experience

Communication skills

Leadership abilities

Multitasking

Organized

Flexible

Computer knowledge

Education

Associate Degree in Business Management or related health field

Tools

Epic

Job description

Hackensack Meridian Health is seeking a Clinical Office Manager to oversee departmental operations, scheduling, registration, billing, collection, and overall patient and team member satisfaction. The role acts as a bridge between the department, providers, and administration, and leads both clinical and clerical staff.

Key duties include improving office operations, budgeting, and ensuring efficient patient flow.