Clinical Office Assistant - Scheduling & Admin Support

Copa Health; Phoenix (AZ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

PTO 3 weeks

10 holidays

Tuition reimbursement $3,000

401(k) with company match

Employee assistance program

Life insurance

Disability coverage

Job summary

Copa Health is seeking an Office Assistant to support the outpatient clinical team. You will help keep daily clinic operations running smoothly by assisting medical providers, case management staff, and members.

The role requires a High School diploma and 1–3 years of clerical experience; bilingual English/Spanish is preferred. Strong computer skills, EHR/EMR familiarity, and data entry are essential. This full‑time position offers comprehensive benefits and growth opportunities at Copa Health.

Qualifications

• High School Diploma or GED required or equivalent.
• 1–3 years in office clerical setting; medical/behavioral health experience preferred.
• Proficiency in typing and using computer software; familiarity with EHR/EMR, Word, Excel, PowerPoint and Internet.

Responsibilities

• Schedule member appointments and maintain service tickets.
• Collect and validate insurance information.
• Record no-shows and appointment changes.
• Create and maintain member charts.
• Compile clinical information as requested.
• Enter data into EHR/EMR and related systems.
• Make reminder calls to participants regarding appointments.

Skills

Bilingual English/Spanish

Organizational skills

Communication

Education

High School Diploma or GED

Tools

EHR/EMR systems

MS Word

MS Excel

MS PowerPoint

Job description

Copa Health is seeking an Office Assistant to support the outpatient clinical team. You will help keep daily clinic operations running smoothly by assisting medical providers, case management staff, and members.

The role requires a High School diploma and 1–3 years of clerical experience; bilingual English/Spanish is preferred. Strong computer skills, EHR/EMR familiarity, and data entry are essential. This full‑time position offers comprehensive benefits and growth opportunities at Copa Health.