Behavioral Health Medical Assistant

Copa Health; Gilbert (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Health coverage

Dental and Vision coverage

PTO 3 weeks+ wellness day

10 paid holidays

Job summary

Copa Health is seeking a Medical Assistant to support medical services under the supervision of a BHMP. You will handle vital signs, venipuncture, patient forms, and non-face-to-face data updates. The role involves coordinating tests and reminders to patients while maintaining accurate records.

Ideal candidates have a high school diploma, MA certification or approved program, and familiarity with Microsoft Office. Behavioral health experience is preferred, with bilingual skills a plus.

Qualifications

• Must be at least 21 years old.
• High school diploma/GED; associate degree preferred.
• MA Certification or completion of a CAHHEA/ABHES-accredited program or MA training program.
• 1 year of behavioral health work experience preferred.
• Proficient in Microsoft Office applications.

Responsibilities

• Take vital signs and document results in a timely manner.
• Report abnormal findings to supervising RN.
• Perform venipuncture to obtain blood samples.
• Send blood/tissue samples to referral laboratories.
• Assist with prescription calls under provider approval.
• Notify patients of outside diagnostic results and set up follow-up appointments.

Skills

Vital signs interpretation

Patient interaction

Attention to detail

Record keeping

Education

High School Diploma or GED

Medical Assistant Certification or approved MA program

Tools

Microsoft Office

Electronic Health Records

Job description

Who We Are

At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well‑being of our team.

Why Join Copa Health?

At Copa Health, we prioritize the growth, well‑being, and satisfaction of our team members. When you join our team, you’ll receive:

• Competitive salary and comprehensive benefits package
• Personalized Health Coverage – Receive a monthly, tax‑free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
• Dental and Vision Coverage to complement your health plan
• Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
• 10 paid holidays annually
• Wellness Program, including access to mental health resources
• Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
• Affordable Medical, Dental, and Vision plans to fit your needs
• 403(b) retirement plan with company match to help you plan for your future
• Employee Assistance Program with free coaching and therapy sessions
• Additional benefits including life insurance, disability coverage, pet insurance, and more

Who We’re looking for

Copa Health is seeking a Medical Assistant who will assist the provision of medical services under the general supervision of a BHMP. Tasks are delegated to the Medical Assistant may involve direct patient contact including assisting in filling out forms, routine activities such as vital signs monitoring, venipuncture for diagnostic purposes, and collection of body fluid samples from patients. Non face to face clerical activities include updating of patient demographic and outside treatment information, scheduling of diagnostic tests and telephonic appointment reminder calls to patients.

Key Responsibilities

• Take appropriate vital signs (Height, Weight, Blood Pressure, Pulse Rate, and temperature) and document this information timely and appropriate.
• Relay to the supervising RN any findings of abnormal values.
• Perform venipuncture to obtain blood samples and collect urine for testing.
• Send out any blood samples drawn, or tissue samples taken to the appropriate referral laboratory.
• Assists in calling in prescriptions (new and/ or refill) for patients per appropriate provider approval.
• Assists as instructed in notifying patients of any outside diagnostic test results and set up follow‑up appointments as directed

Qualifications

• Must be at least twenty‑one (21) years old.
• A minimum of a high school diploma/GED, an Associate Degree preferred.
• Medical Assistant Certification or have completed an approved MA training program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), or a medical assisting program accredited by any accrediting agency recognized by the United States Department of Education
• One (1) year of behavioral health work experience, preferred.
• Must have demonstrated experience in Microsoft Office applications.
• Ability to obtain and maintain a Level One Fingerprint Clearance Card and any other required background checks.
• Bi‑Lingual, preferred.

Copa Health is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre‑Employment Criminal Background and Drug Testing Required. EOE.