Clinical Practice Admin Assistant II

Brigham and Women's Hospital, Inc.; Boston (MA); Hybrid; USD 24,000 - 34,000; Full time

Job summary

Brigham and Women's Hospital, Inc. is seeking a detail-oriented Administrative Assistant to support clinical services. You will perform clerical duties, schedule patient visits, greet and assist patients, manage phone inquiries, and handle billing forms.

The role requires strong organizational skills, proficiency with Office Suite, and reliable time management. Requires High School Diploma or equivalent; CMAA preferred; 2–3 years of office experience.

Qualifications

• High School Diploma or Equivalent required.
• Experience in lieu of degree not accepted.
• Certified Medical Administrative Assistant (CMAA) preferred.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer phones, assist callers with routine inquiries, and schedule appointments.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.

Skills

Office suite

Communication

Time management

Organizational skills

Telephone etiquette

Education

High school diploma

Job description

Brigham and Women's Hospital, Inc. is seeking a detail-oriented Administrative Assistant to support clinical services. You will perform clerical duties, schedule patient visits, greet and assist patients, manage phone inquiries, and handle billing forms.

The role requires strong organizational skills, proficiency with Office Suite, and reliable time management. Requires High School Diploma or equivalent; CMAA preferred; 2–3 years of office experience.