Clinical Administrative Specialist — Scheduling & Support

Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 51,577,000 - 71,463,000; Full time

Job summary

The Brigham and Women's Hospital, Inc. is seeking an Administrative Assistant to support clinical service operations.

The role involves scheduling patient visits, greeting and assisting patients, answering routine inquiries, and handling clerical tasks to keep the practice running smoothly. Responsibilities include processing billing forms, scanning documents into patient records, and managing messages for authorizations and test results.

Qualifications

• High School Diploma or equivalent required.
• 2-3 years of office experience preferred.
• Proficiency with Office Suite and communication tools.

Responsibilities

• Make patient appointments and maintain records.
• Greet and assist patients and answer routine inquiries.
• Schedule appointments and manage check-in/check-out tasks.
• Process billing forms and scan documents to patient records.
• Handle phone calls, co-pay processing, and message-taking as needed.

Skills

Office Suite

Scheduling

Phone etiquette

Billing forms

Record management

Education

High School Diploma or Equivalent

Job description

The Brigham and Women's Hospital, Inc. is seeking an Administrative Assistant to support clinical service operations.

The role involves scheduling patient visits, greeting and assisting patients, answering routine inquiries, and handling clerical tasks to keep the practice running smoothly. Responsibilities include processing billing forms, scanning documents into patient records, and managing messages for authorizations and test results.