Clinical Navigator: Rehab Referrals & Patient Care

PAM Health; Henderson (NV); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical Benefits

Dental and Vision

Employee Assistance Program

Flexible spending (FSA)

Health Savings (HSA)

Life and Disability insurance

Education/In-Service Opportunities

Supplemental benefits

Discounts: Auto/Home/Gym/Cell Phone

Personal Travel Discounts

Referral Bonus Program

401(k) plans with match

Generous Paid Time Off

Job summary

PAM Health is seeking a Clinical Navigator to serve as the face of our hospital, meeting patients at their times of need and guiding them and their families through rehab stay options. This full-time role emphasizes building referral networks and delivering exceptional customer service across our facilities.

You will work under the Director of Business Development, developing relationships with physicians, nurses, admission staff and payer representatives to optimize referrals and admissions

Qualifications

• Education and Training: Degree in a health-related field from an accredited college or university preferred.
• Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required.
• Prior marketing and/or rehabilitation/LTACH experience preferred.

Responsibilities

• Develops referral relationships and manages assigned territory.
• Completes patient assessments and analyzes referral/admission data.
• Collaborates with Admissions Manager and staff to facilitate referral conversion.
• Provides feedback for program development and quality improvement in customer service, referrals, admissions, and satisfaction.
• Maintains excellent relationships with stakeholders including patients, families, physicians, ICU/floor nurses, discharge planners, case managers, and payer representatives.

Education

Bachelor's degree in a health-related field

Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy

Job description

PAM Health is seeking a Clinical Navigator to serve as the face of our hospital, meeting patients at their times of need and guiding them and their families through rehab stay options. This full-time role emphasizes building referral networks and delivering exceptional customer service across our facilities.

You will work under the Director of Business Development, developing relationships with physicians, nurses, admission staff and payer representatives to optimize referrals and admissions