Clinical Navigator - Rehab Referrals & Patient Care

PAM Health Specialty Hospital of San Antonio; San Antonio (TX); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Dental & vision

Education opportunities

401(k) plan

Paid time off

Job summary

PAM Health is seeking a Clinical Navigator to act as the face of the hospital, cultivating referral relationships and managing a designated territory. You will perform patient assessments and initiate contact with potential referrals while collaborating with admissions, nursing, and other staff to optimize the referral and admission process.

The role emphasizes building strong relationships with patients, families, physicians, and payers, and contributing to program development and quality

Qualifications

• Degree in a health-related field from an accredited college or university preferred.
• Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required.
• Prior marketing and/or rehabilitation/LTACH experience preferred.

Responsibilities

• Cultivates referral relationships, manages assigned territory, and completes patient assessments.
• Makes sales contacts as well as analysis of referral and admission data from assigned territory.
• Works collaboratively with admissions manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion.
• Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction.
• Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives.

Skills

People skills

Relationship building

Communication skills

Sales/Marketing

Education

Health-related degree

Current licensure in nursing/therapies (nursing, RT, PT, OT, SLP)

Job description

PAM Health is seeking a Clinical Navigator to act as the face of the hospital, cultivating referral relationships and managing a designated territory. You will perform patient assessments and initiate contact with potential referrals while collaborating with admissions, nursing, and other staff to optimize the referral and admission process.

The role emphasizes building strong relationships with patients, families, physicians, and payers, and contributing to program development and quality