Clinical Mental Health Program Supervisor

ICL; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

ICL in New York oversees mental health treatment programs under NYS OMH. The Supervisor provides clinical oversight of case management, ensures compliance with regulations, and guides staff to deliver crisis intervention 24/7.

You will lead intake, assessments, care plans, and discharge planning, manage budgets and data reporting, and coordinate audits while maintaining high quality, culturally competent services for diverse clients.

Qualifications

• Bachelor’s degree in a human services field with at least three years’ experience in case management for mental illness.
• Supervisory or managerial experience in a mental health program is desirable.

Responsibilities

• Oversee intake and screening activities to ensure appropriate enrollment and payer identification.
• Supervise assessment and reassessment activities with timely and accurate determinations.
• Oversee development of comprehensive case management and service coordination plans.
• Supervise crisis intervention services and review crisis management plans.
• Ensure services are delivered cost-consciously and meet client satisfaction.
• Supervise counseling and exit planning and ensure discharge planning.
• Develop data, records and reports per agency and regulatory policies.
• Immediately report serious incidents and complete incident reports per policy.
• Provide regular individual and group supervision and staff development meetings.

Skills

EHR software

Medicare guidelines

Medicaid guidelines

Managed Care knowledge

Interpersonal skills

Education

Bachelor’s degree in a human services field

Tools

Office equipment

Job description

ICL in New York oversees mental health treatment programs under NYS OMH. The Supervisor provides clinical oversight of case management, ensures compliance with regulations, and guides staff to deliver crisis intervention 24/7.

You will lead intake, assessments, care plans, and discharge planning, manage budgets and data reporting, and coordinate audits while maintaining high quality, culturally competent services for diverse clients.