Clinical Logistics Specialist - Fast-Paced Operations

Vitrolife Group; Torrance (CA); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Paid Time Off

401(k) with Employer Match

Medical, Dental, Vision

IVF Coverage

GAP Insurance

Life and AD&D Coverage

Disability

Flexible Spending & Health Savings

Job summary

Vitrolife Group is seeking a Logistics Coordinator to ensure timely fulfillment and delivery of clinical supplies and kits in Torrance, CA. The role focuses on inventory control, shipping/receiving, documentation, and carrier coordination.

The ideal candidate will be highly organized, customer-focused, and capable of managing multiple priorities in a fast-paced environment while ensuring regulatory compliance.

Qualifications

• High school diploma or equivalent.
• 1+ year in logistics, shipping, warehousing, inventory control, distribution, or courier operations.
• Proficiency with Microsoft Excel.
• Experience using Salesforce, ERP, CRM, inventory management, or other business systems.
• Basic data entry and keyboarding skills.

Responsibilities

• Fulfill clinic, client, and affiliate orders accurately using company systems and designated portals.
• Assemble, audit, and manage clinical collection kits and documentation for quality and compliance.
• Prepare shipping documentation including labels, airway bills, and commercial invoices.
• Coordinate inbound/outbound shipments, carrier management, pickup scheduling, and issue resolution.
• Execute reverse logistics for returned materials and clinical supplies.
• Monitor and maintain inventory through audits, reconciliation, and replenishment.
• Document inter-office transfers of supplies, equipment, and biological materials.
• Maintain a safe, organized warehouse complying with regulations.
• Manage logistics department email queues and respond to inquiries.
• Investigate and resolve shipment and tracking issues via effective communication.
• Update records in Salesforce, Navision, and other systems.
• Collaborate with cross-functional teams to support logistics operations.
• Contribute to process improvement across logistics and inventory management.

Skills

Organizational skills

Time management

Communication

Customer service

Problem solving

Data entry

Education

High school diploma

Tools

Salesforce

Navision

CRM systems

ERP systems

Job description

Vitrolife Group is seeking a Logistics Coordinator to ensure timely fulfillment and delivery of clinical supplies and kits in Torrance, CA. The role focuses on inventory control, shipping/receiving, documentation, and carrier coordination.

The ideal candidate will be highly organized, customer-focused, and capable of managing multiple priorities in a fast-paced environment while ensuring regulatory compliance.