Clinical Liaison: Admissions & Community Outreach

Arbors of Ohio; Oregon (OH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical benefits

Dental insurance

Vision insurance

Prescription insurance

UKG Wallet pay (daily/weekly)

Benefits concierge

Pet insurance

Tuition reimbursement

401K plan

HSA/FSA options

Referral bonuses

Job summary

Arbors of Ohio is seeking a Clinical Liaison for the Toledo area to conduct pre-admission assessments and engage with referral sources. You will visit hospitals, discharge planners, social workers, and physicians to streamline admissions and provide facility information.

The role involves marketing the facility, expanding referral networks, and coordinating with Marketing Directors on events. Strong communication, leadership, and regulatory knowledge are essential in this on-site position.

Qualifications

• RN licensure preferred; LPN licensure minimum.
• CPR certification required if applicable.
• 1–2 years admissions experience in long-term care.

Responsibilities

• Provide pre-admission patient clinical assessments.
• Personalized visitations are conducted routinely to primary referral sources and interested parties.
• Routinely work with hospital discharge planners, social workers and physicians on admission process.
• Visit existing patients in the hospital.
• Brochures and facility information are routinely created and distributed.
• Market facility to expand referral sources and market area.
• Perform community outreach to healthcare professionals and community groups to network and generate referrals/admissions.
• Plan and coordinate functions to invite referral sources to facility—works with facility Marketing Directors.
• Plan and coordinate special events which enhance staff resident and community relations.
• Act as a liaison for quarterly joint marketing functions.
• Periodically visit competition to complete competitive analysis and update market plan.
• Research, analyze and evaluate new healthcare programs and events, availability in designated areas and facility use potential.
• Develop additional relationships with influential people within the senior community.
• Coordinate with other facility staff the subsequent authorization of managed care reimbursed patients as required.
• Communicate with insurance personnel in a timely manner to ensure that adequate reimbursement can be obtained prior to initiation of services.
• Performs other tasks as assigned.

Skills

Staff motivation

Leadership

Communication

Diversity awareness

Regulatory knowledge

Computer skills

Education

Nursing degree

RN preferred

LPN minimum

CPR certification

Job description

Arbors of Ohio is seeking a Clinical Liaison for the Toledo area to conduct pre-admission assessments and engage with referral sources. You will visit hospitals, discharge planners, social workers, and physicians to streamline admissions and provide facility information.

The role involves marketing the facility, expanding referral networks, and coordinating with Marketing Directors on events. Strong communication, leadership, and regulatory knowledge are essential in this on-site position.