Clinical Liaison

Arbors of Ohio; Oregon (OH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical benefits

Dental insurance

Vision insurance

Prescription insurance

UKG Wallet pay (daily/weekly)

Benefits concierge

Pet insurance

Tuition reimbursement

401K plan

HSA/FSA options

Referral bonuses

Job summary

Arbors of Ohio is seeking a Clinical Liaison for the Toledo area to conduct pre-admission assessments and engage with referral sources. You will visit hospitals, discharge planners, social workers, and physicians to streamline admissions and provide facility information.

The role involves marketing the facility, expanding referral networks, and coordinating with Marketing Directors on events. Strong communication, leadership, and regulatory knowledge are essential in this on-site position.

Qualifications

• RN licensure preferred; LPN licensure minimum.
• CPR certification required if applicable.
• 1–2 years admissions experience in long-term care.

Responsibilities

• Provide pre-admission patient clinical assessments.
• Personalized visitations are conducted routinely to primary referral sources and interested parties.
• Routinely work with hospital discharge planners, social workers and physicians on admission process.
• Visit existing patients in the hospital.
• Brochures and facility information are routinely created and distributed.
• Market facility to expand referral sources and market area.
• Perform community outreach to healthcare professionals and community groups to network and generate referrals/admissions.
• Plan and coordinate functions to invite referral sources to facility—works with facility Marketing Directors.
• Plan and coordinate special events which enhance staff resident and community relations.
• Act as a liaison for quarterly joint marketing functions.
• Periodically visit competition to complete competitive analysis and update market plan.
• Research, analyze and evaluate new healthcare programs and events, availability in designated areas and facility use potential.
• Develop additional relationships with influential people within the senior community.
• Coordinate with other facility staff the subsequent authorization of managed care reimbursed patients as required.
• Communicate with insurance personnel in a timely manner to ensure that adequate reimbursement can be obtained prior to initiation of services.
• Performs other tasks as assigned.

Skills

Staff motivation

Leadership

Communication

Diversity awareness

Regulatory knowledge

Computer skills

Education

Nursing degree

RN preferred

LPN minimum

CPR certification

Job description

Clinical Liaison - Toledo Area

Facility: Arbors at Oregon and Arbors at Sylvania

Why Choose Arbors?

• One of Ohio’s Largest Providers of long-term care skilled nursing and short-term rehabilitation services.
• Employee Focus: We foster a positive culture where employees feel valued, trusted, and have opportunities for growth.
• Employee Recognition: Regular acknowledgement and celebration of individual and team achievements.
• Career Development: Opportunities for learning, training, and advancement to help you grow professionally.

Key Benefit Package Options?

• Medical Benefits: Affordable medical insurance options through Anthem Blue Cross Blue Shield.
• Additional Healthcare Benefits: Dental, vision, and prescription drug insurance options via leading insurance providers.
• Flexible Pay Options: Get paid daily, weekly, or bi-weekly through UKG Wallet.
• Benefits Concierge: Internal company assistance in understanding and utilizing your benefit options.
• Pet Insurance: Three options available
• Education Assistance: Tuition reimbursement and student loan repayment options.
• Retirement Savings with 401K.
• HSA and FSA options
• Unlimited Referral Bonuses.

Qualifications

Education:

• Graduate of accredited school of nursing

Licenses/Certification

• Licensed as a RN preferred, LPN minimum standard in state employed.
• Valid CPR teaching certificate, if applicable.
• One to two years of experience in admissions in long term care industry.

Job Functions

• Provide pre-admission patient clinical assessments.
• Personalized visitations are conducted routinely to primary referral sources and interested parties.
• Routinely work with hospital discharge planners, social workers and physicians on admission process.
• Visit existing patients in the hospital.
• Brochures and facility information are routinely created and distributed.
• Market facility to expand referral sources and market area.
• Perform community outreach to healthcare professionals and community groups to network and generate referrals/admissions.
• Plan and coordinate functions to invite referral sources to facility-works with facility Marketing Directors.
• Plan and coordinate special events which enhance staff resident and community relations.
• Act as a liaison for quarterly joint marketing functions.
• Periodically visit competition to complete competitive analysis and update market plan.
• Research, analyze and evaluate new healthcare programs and events, availability in designated areas and facility use potential.
• Develop additional relationships with influential people within the senior community.
• Coordinate with other facility staff the subsequent authorization of managed care reimbursed patients as required.
• Communicate with insurance personnel in a timely manner to ensure that adequate reimbursement can be obtained prior to initiation of services.
• Performs other tasks as assigned.

Knowledge/Skills/Abilities

• Skilled in motivation of staff and leadership.
• Skilled in work assessment.
• Effective communication skills with residents, their family members, and at all levels of the organization.
• Ability to work with a culturally diverse resident and employee population.
• Knowledge of state and federal requirements for accreditation and certification.
• Possesses basic computer skills.