Clinical Liaison

Select Medical; Ozark (MO); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Uncapped monthly bonus

Orientation program

PTO & Sick Time

Health, vision, dental insurance

Job summary

Cox Inpatient Rehabilitation Hospital, a joint venture between Select Medical and CoxHealth, is seeking a Clinical Liaison (RN, OT, PT, or SLP) in Ozark, MO. The role involves advocating for referred patients, coordinating care plans, and fostering relationships with hospitals and clinicians.

The position offers an annual salary based on experience, plus uncapped monthly bonus potential and comprehensive benefits.

Qualifications

• Active state licensure or eligibility for RN, OT, PT or SLP is required.
• Two years of related clinical healthcare experience or prior clinical liaison experience is preferred.
• Sales/marketing experience in a healthcare setting is preferred.
• Demonstrated computer proficiency is required.

Responsibilities

• Develops and nurtures professional relationships with case managers, physicians and clinicians in acute care hospitals.
• Advocates for referred patients through the pre-admission process and coordinates care plans with physicians and families.
• Assists patient transfers and addresses barriers to accessing post-acute rehab care.
• Educates referral sources on services provided by the rehabilitation hospital and supports marketing activities in hospitals.

Skills

Clinical liaison

Relationship building

Sales & marketing

Communication

Education

RN/OT/PT/SLP licensure

Tools

Microsoft Office

CRM software

Job description

Overview

Cox Inpatient Rehabilitation Hospital

A joint venture partnership between Select Medical & CoxHealth

Location: Ozark, MO

Clinical Liaison (RN, OT, PT, or SLP)

Schedule: Monday - Friday, 8am - 5pm with rotating weekend coverage

Compensation: Annual salary depending on years of relevant work experience, plus uncapped monthly bonus potential

A day in the life

You’ll advocate for referred patients in the pre-admission process by collaborating with clinical teams to assess patient needs. You will serve as a resource for healthcare professionals through fostering relationships within medical facilities. With clinical expertise and problem-solving skills, you’ll also coordinate care plans with physicians and families. Additionally, you will facilitate patient transfers and address barriers to accessing specialized post-acute care.

Responsibilities

Position Summary

In this highly visible, challenging and rewarding position, you will assume a leadership role, developing and nurturing professional relationships with case managers, physicians and clinicians in acute care hospitals; educating staff, patients and families regarding rehabilitation services provided byourrehabilitation hospital. In addition, you will assess patients with rehab diagnosis, on-site at referring hospitals for admission tothe rehab hospitaland manage the referral process.

Specific Duties

• Creates target lists of contacts and decision makers in assigned hospitals. Develops relationships, provides excellent customer service and educates referral sources on services provided by the hospital.
• Demonstrates positive referrer satisfaction and account retention.
• Educates potential patients and families on acute rehabilitation and benefits of program(s). Distributes collateral materials appropriately.
• Supports Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals.
• Develops strategies to grow market share in core business lines in assigned hospitals. Creates quarterly goals and objectives and submits to supervisor.
• Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.

Qualifications

Minimum Qualifications

• Current and valid state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required. Multi-state licensure required based on geographical territory.

Preferred Experience

• Two years related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role preferred.
• Demonstrated competency with the preadmission process including assessments and relationship building in a rehabilitation setting or in another post-acute care setting preferred.
• Proven track record in sales and marketing with a least one year experience in a related position preferred.
• Demonstrated computer proficiency.
• Must exercise sound judgment in handling professional/confidential nature of health care sales.

Additional Data

Why Join Us:

• Earn More: Uncapped monthly bonus program

• Start Strong: Extensive orientation program to ensure a smooth transition into our setting
• Recharge & Refresh: Generous PTO and Paid Sick Time for full-time team members to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, employee assistance program (EAP) and dental plan offerings for full-time team members
• Invest in Your Future:Company-matching 401(k) retirement plan, as well as life and disability protection for full-time team members
• Your Impact Matters:Join a team of over 44,000 committed to providing exceptional patient care

Equal Opportunity Employer, including Disabled/Veterans