Clinical Liaison (RN, PT, OT, or SLP)

Select Medical; Phoenix (AZ); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Uncapped monthly bonus

Orientation program

Generous PTO & Sick Time

Medical, Vision, Dental, EAP

Company-matching 401(k)

Job summary

Banner Rehabilitation Hospital - Phoenix Downtown is seeking a Clinical Liaison (RN, OT, PT, or SLP) to advocate for referred patients and coordinate care plans with physicians and families, supporting pre-admission activities and transfers.

This role builds relationships with case managers and hospitals, educates referral sources about rehabilitation services, and helps expand program access within a growing post-acute network.

Qualifications

• Current and valid state licensure as RN, OT, PT, or SLP; multi-state licensure based on territory.

Responsibilities

• Lead relationships with case managers, physicians and clinicians in hospitals; educate staff and families about rehabilitation services.
• Assess rehab patients at referring hospitals for admission and manage the referral process.
• Coordinate care plans with physicians and families; facilitate transfers to post-acute care.
• Support sales/marketing through educational programs, tours and meetings in assigned hospitals.
• Identify opportunities to expand strategic business initiatives with leadership.

Skills

Licensure awareness

Relationship building

Sales experience

Communication skills

Computer proficiency

Education

RN/OT/PT/SLP licensure

Tools

CRM software

Job description

Overview

Banner Rehabilitation Hospital - Phoenix Downtown

A joint venture partnership between Select Medical & Banner Health

Location: Phoenix, AZ

Clinical Liaison (RN, OT, PT, or SLP)

• Competitive base salary
• Uncapped Monthly Bonus Incentives in addition to base salary

Schedule: M - F, 8am - 5pm, plus rotating weekend shift

A day in the life

You’ll advocate for referred patients in the pre-admission process by collaborating with clinical teams to assess patient needs. You will serve as a resource for healthcare professionals through fostering relationships within medical facilities. With clinical expertise and problem-solving skills, you’ll also coordinate care plans with physicians and families. Additionally, you will facilitate patient transfers and address barriers to accessing specialized post-acute care.

Responsibilities

Position Summary

In this highly visible, challenging and rewarding position, you will assume a leadership role, developing and nurturing professional relationships with case managers, physicians and clinicians in acute care hospitals; educating staff, patients and families regarding rehabilitation services provided byourrehabilitation hospital. In addition, you will assess patients with rehab diagnosis, on-site at referring hospitals for admission tothe rehab hospitaland manage the referral process.

Specific Duties

• Creates target lists of contacts and decision makers in assigned hospitals. Develops relationships, provides excellent customer service and educates referral sources on services provided by the hospital.
• Demonstrates positive referrer satisfaction and account retention.
• Educates potential patients and families on acute rehabilitation and benefits of program(s). Distributes collateral materials appropriately.
• Supports Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals.
• Develops strategies to grow market share in core business lines in assigned hospitals. Creates quarterly goals and objectives and submits to supervisor.
• Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.

Qualifications

Minimum Qualifications

• Current and valid state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required. Multi-state licensure required based on geographical territory.

Preferred Experience

• Two years related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role preferred.
• Demonstrated competency with the preadmission process including assessments and relationship building in a rehabilitation setting or in another post-acute care setting preferred.
• Proven track record in sales and marketing with a least one year experience in a related position preferred.
• Demonstrated computer proficiency.
• Must exercise sound judgment in handling professional/confidential nature of health care sales.

Additional Data

Why Join Us:

• Earn More: Uncapped monthly bonus program

• Start Strong: Extensive orientation program to ensure a smooth transition into our setting
• Recharge & Refresh: Generous PTO and Paid Sick Time for full-time team members to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, employee assistance program (EAP) and dental plan offerings for full-time team members
• Invest in Your Future:Company-matching 401(k) retirement plan, as well as life and disability protection for full-time team members
• Your Impact Matters:Join a team of over 44,000 committed to providing exceptional patient care

Equal Opportunity Employer, including Disabled/Veterans