Clinical Liaison

Essex Rehabilitation and Healthcare Center; Louisville (KY); On-site; USD 37,000 - 41,000; Full time

Job summary

Essex Rehabilitation and Healthcare Center in Louisville is seeking a Clinical Liaison who will build relationships with community partners and healthcare professionals, generate referrals, and ensure smooth patient transitions to our facility, working closely with the Admissions Director to assess clinical and financial suitability.

You will promote the facility’s services, represent us at events, manage referral sources, and coordinate admissions from referral to care, while delivering

Qualifications

• Experience in liaison, admissions, marketing, or sales in healthcare.
• Understanding of skilled nursing and rehabilitation services.
• Strong interpersonal and communication skills.
• Ability to manage multiple priorities independently in a fast-paced environment.
• Proficiency with Microsoft Office and CRM software.

Responsibilities

• Build relationships with community case managers, social workers, discharge planners, and healthcare professionals.
• Promote facility services in local communities and at events.
• Represent the company at events and health fairs.
• Develop new referral sources with Admissions Director for clinical and financial review.
• Ensure a smooth admission process for patients and families.
• Convert referrals to admissions by coordinating with sources.
• Monitor and maximize admission conversion rates.
• Execute marketing strategies to increase community awareness.
• Present educational resources to referral sources and potential patients.
• Serve as primary contact for referral sources and coordinate care continuity.
• Collaborate with patients, families, and the team for optimal admission experiences.

Skills

Relationship building

Interpersonal skills

Multi-tasking

Communication

Marketing/sales experience

Tools

Microsoft Office Suite

CRM software

Job description

Are you a skilled relationship builder passionate about making a difference in healthcare? Do you excel in engaging communities and facilitating smooth transitions for patients?

Position: Clinical Liaison

Compensation & Benefits:

1. Salary: $27-$30/hr
2. Schedule: Day shift
3. Competitive benefits package including:
4. Medical, dental, and vision coverage
5. 401(k) Retirement plan
6. Paid time off (start earning from day one!)
7. Supplemental insurance options
8. A role within a supportive and caring work environment
9. Opportunities for ongoing training and professional development
10. Discounts on premium amenities and services

Job Summary:

As a Clinical Liaison, you will play a pivotal role in establishing relationships with community partners and healthcare professionals, generating new referrals, and ensuring seamless patient transitions to our facility. This position is essential to our mission of providing high-quality care and will work in close collaboration with the Admissions Director to ensure every referral is clinically and financially assessed.

Location: East Kentucky and greater Louisville market

Key Responsibilities:

1. Relationship Building:
2. Establish and nurture positive relationships with community case managers, social workers, discharge planners, and healthcare professionals.
3. Actively engage with local communities to promote the facilities services.
4. Represent the company at events, health fairs, and networking meetings.
5. Referral Management:
6. Develop new referral sources and collaborate with the Admissions Director for clinical and financial review.
7. Ensure a smooth and efficient admission process for patients and families.
8. Admission Conversion:
9. Convert referrals to admissions by coordinating communication between referral sources and the company.
10. Monitor and maximize conversion rates for a seamless patient experience.
11. Marketing and Outreach:
12. Execute marketing strategies to increase community awareness of the company.
13. Conduct presentations and provide educational resources to referral sources and potential patients.
14. Communication and Coordination:
15. Serve as the primary contact for referral sources and facilitate communication to ensure continuity of care.
16. Collaborate closely with patients, families, and the team for optimal admission experiences.

Qualifications:

1. Previous experience in liaison, admissions, marketing, or sales within a healthcare setting.
2. Understanding of skilled nursing and rehabilitation services.
3. Strong interpersonal and communication skills, with a talent for rapport-building.
4. Proven ability to manage multiple priorities independently in a fast-paced environment.
5. Proficiency in Microsoft Office Suite and CRM software.

Equal Opportunity Employer:

The facility is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.