Clinical Liaison (RN/LPN)

Vertical Health Services; Saint Joseph (MO); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Comprehensive Health Insurance

Dental & Vision Insurance

$100–$150 Monthly Company HSA

Daily Pay Option

401(k) Retirement Plan

Life Insurance

Paid Time Off

Personal Day

Tuition Reimbursement Program

Pet Insurance

TextCare – free to employees

Disability Insurance

EAP

Hospital Indemnity Insurance

Job summary

Vertical Health Services seeks a Clinical Liaison (RN/LPN) to market services to patients, families and caregivers, while working with referral sources to ensure smooth transitions of care. You will collaborate with discharge planners, social workers, physicians and inpatient staff to optimize admissions and timely transitions.

The role includes educating patients about programs, coordinating admission processes, and serving as a clinical consultant to hospital staff.

Qualifications

• High school diploma or equivalent.
• RN or LPN license preferred.
• Medical assisting or healthcare experience preferred.
• Strong computer skills and proficiency with related software.
• Excellent communication, organization, and relationship-building skills.

Responsibilities

• Grow key service lines as defined by leadership.
• Collaborate with the sales and marketing team to generate referrals.
• Build and maintain relationships with hospital discharge planners, social workers, case managers, physicians, and inpatient staff.
• Manage referral leads from hospitals and coordinate smooth transitions to the facility.
• Conduct initial and ongoing patient assessments to determine admission appropriateness.
• Coordinate communication among physicians, hospital staff, caregivers, and facility teams.
• Educate patients, families, and referral sources on programs, services, and amenities.
• Coordinate the admission process to ensure all required resources are in place.
• Collaborate with attending physicians to support timely patient transitions.
• Serve as a clinical consultant and resource to hospital staff as needed.
• Participate in community events, speaking engagements, and outreach activities.
• Assist with planning and delivery of educational programs for hospital staff.
• Work with utilization review and internal admissions teams to ensure efficient transfers.
• Provide tours to families and referral sources as appropriate.
• Submit visit and activity reports documenting referrals, contacts, and outcomes.
• Maintain confidentiality and compliance with HIPAA requirements.
• Assist other team members and perform clinical assessments as needed.
• Problem-solve barriers to admissions and transitions of care.

Skills

Communication skills

Organization

Relationship-building

Computer skills

Education

RN or LPN license

Tools

EHR software

Job description

Clinical Liaison (RN/LPN)

We are seeking a compassionate and driven Clinical Liaison to join our team. In this role, you will be key in marketing our services to patients, families, and caregivers, while working closely with referral sources to ensure a smooth and seamless transition of care.

Employee Benefits Package

• Comprehensive Health, Dental & Vision Insurance
• $100–$150 Monthly Company HSA Contributionto help offset employee-only medical insurance costs
• Daily Pay Option through Tapcheck
• BenefitHub Employee Discounts
• 401(k) Retirement Plan
• Employer-Paid Life Insurance– 1x annual salary, up to $100,000
• Paid Time Off & Flexibility
• Personal Day Benefit
• Pet Insurance
• One-to-One Health TextCare– 24/7 access to healthcare providers by text for primary care and urgent care needs. The service and TextCare visits are completely free to employees.
• Voluntary Life & Accidental Death & Dismemberment (AD&D)
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Accident Insurance
• Short-Term & Long-Term Disability
• Employee Assistance Program (EAP)
• Tuition Reimbursement Program

$75,000 - $80,000

Position Expectations

• Grow key service lines as defined by leadership
• Collaborate with the sales and marketing team to generate referrals
• Build and maintain relationships with hospital discharge planners, social workers, case managers, physicians, and inpatient staff
• Manage referral leads from hospitals and coordinate smooth transitions to the facility
• Conduct initial and ongoing patient assessments to determine admission appropriateness
• Coordinate communication among physicians, hospital staff, caregivers, and facility teams
• Educate patients, families, and referral sources on programs, services, and amenities
• Coordinate the admission process to ensure all required resources are in place
• Collaborate with attending physicians to support timely patient transitions
• Serve as a clinical consultant and resource to hospital staff as needed
• Participate in community events, speaking engagements, and outreach activities
• Assist with planning and delivery of educational programs for hospital staff
• Work with utilization review and internal admissions teams to ensure efficient transfers
• Provide tours to families and referral sources as appropriate
• Submit visit and activity reports documenting referrals, contacts, and outcomes
• Maintain confidentiality and compliance withHIPAA requirements
• Assist other team members and perform clinical assessments as needed
• Problem-solve barriers to admissions and transitions of care

Requirements

• High school diploma or equivalent
• RN or LPN license preferred
• Medical assisting or healthcare experience preferred
• Strong computer skills and proficiency with related software
• Excellent communication, organization, and relationship-building skills

Join a team where your skills and passion for care will make a difference.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.