Clinical Liaison

Aventura Health Group; Dayton (OH); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

Supportive leadership team

Professional development opportunities

Meaningful work in healthcare

Opportunity to build relationships

Job summary

Aventura at Carriage is seeking a Clinical Liaison to connect hospitals, physicians, and care teams with our skilled nursing and rehabilitation services. You will play a pivotal role in developing referral relationships and supporting admissions to ensure smooth transitions from hospital to our facility.

Ideal candidates are relationship-focused, have strong clinical assessment and communication skills, and can work independently while collaborating with the interdisciplinary team.

Qualifications

• Experience as Clinical Liaison or Healthcare Marketer in skilled nursing or post-acute care.
• Strong communication and presentation skills with healthcare professionals.
• Ability to manage multiple referral sources and coordinate admissions workflows.

Responsibilities

• Develop and maintain relationships with hospitals, physicians, case managers, social workers, discharge planners, and other healthcare professionals.
• Represent the facility within hospitals and the local healthcare community.
• Conduct hospital rounds and maintain regular communication with referral sources.
• Identify and pursue skilled nursing and rehabilitation referrals.
• Assist residents and families in understanding post-acute care options.
• Coordinate with admissions and intake teams throughout the referrals process.
• Provide timely admission updates to referral sources and follow up on referrals.

Skills

Relationship building

Clinical liaison

Healthcare marketing

CRM,EHR proficiency

Tools

CRM systems

EHR systems

Job description

Aventura at Carriage MAKE AN IMPACT THROUGH CONNECTION AND CARE

NOW HIRING: CLINICAL LIAISON

Aventura at Carriage is seeking a compassionate, knowledgeable, and relationship-focused Clinical Liaison to help connect hospitals, healthcare providers, residents, and families with our skilled nursing and rehabilitation services.

The Clinical Liaison will play an important role in developing referral relationships, supporting the admissions process, and helping ensure a smooth transition from hospital to skilled nursing care.

WHY JOIN AVENTURA AT CARRIAGE?

• Competitive compensation
• Supportive leadership team
• Professional development opportunities
• Meaningful work within the healthcare community
• Opportunity to build strong relationships with healthcare professionals
• Collaborative and resident-focused environment

What You’ll Do

• Develop and maintain strong relationships with hospitals, physicians, case managers, social workers, discharge planners, and other healthcare professionals.
• Serve as a professional representative of the facility within hospitals and the local healthcare community.
• Conduct regular hospital rounds and maintain consistent communication with referral sources.
• Identify potential skilled nursing and rehabilitation referrals.
• Respond promptly to referral opportunities and work closely with the admissions and intake teams.
• Complete clinical assessments and bedside evaluations when appropriate.
• Assist residents and families in understanding their post-acute care options.
• Communicate clinical information and admission updates to referral sources in a timely manner.
• Follow referrals through the admissions process and maintain consistent follow-up.
• Build awareness of the facility's services, clinical capabilities, and specialty programs.
• Participate in educational presentations, provider meetings, community events, and outreach activities.
• Maintain accurate referral and marketing activity in the appropriate CRM/EHR systems.
• Identify barriers to referrals and communicate trends and opportunities to facility leadership.
• Collaborate with the interdisciplinary team to support census development and successful transitions.

What We're Looking For

• Previous experience as a Clinical Liaison, Hospital Liaison, Skilled Nursing Admissions Coordinator, or Healthcare Marketer within a skilled nursing or long-term care setting.
• Experience working with hospitals, physicians, case managers, discharge planners, and referral sources.
• Knowledge of skilled nursing, rehabilitation, long-term care, or post-acute healthcare services.
• Strong clinical assessment and communication skills.
• Excellent relationship-building, presentation, and networking abilities.
• Professional, compassionate, and customer-focused approach.
• Strong organizational and time-management skills.
• Ability to work independently while collaborating with clinical and administrative teams.
• Proficiency with Microsoft Office, CRM, and/or EHR systems.
• Valid driver's license and reliable transportation for hospital and community outreach.

Aventura at Carriage

Compassion

• Community
• A Brighter Tomorrow