Clinical Lab Operations Manager – Quality & Compliance

Cone Health Medical Group; Greensboro (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Cone Health Medical Group is seeking a Manager of Clinical Laboratory to oversee the site clinical laboratory operations, ensure timely and accurate test results, and drive quality improvement. You will lead staffing, training, and instrumentation evaluation to support patient care and safety.

The role emphasizes adherence to CLIA, CAP, TJC, FDA, and AABB standards, along with budgeting input and performance management.

Qualifications

• Bachelor's degree in Medical Technology, Clinical Laboratory Science, or Chemical, Physical, or Biological Science.
• Four years of laboratory experience in a high complexity laboratory in designated specialty or subspecialty.
• Must have Medical Technologist or Medical Laboratory Scientist certification from ASCP or AMT upon hire.

Responsibilities

• Educates and enforces policies related to PT adherence and accreditation requirements.
• Manages human resources and payroll functions of the lab to ensure policy compliance and efficient staffing.
• Directs and monitors overall laboratory activities and staff to maintain quality, production, and accreditation standards.
• Performs quality control, maintenance, and quality assurance activities to ensure effective operation of test systems and drives process improvements.
• Participates in financial management, including budgeting, evaluating, monitoring, and corrective actions to achieve financial goals.
• Ensures compliance with regulatory standards (CLIA, CAP, TJC, FDA, AABB) and participates in accreditation surveys.
• Provides guidance and training to staff on procedures, troubleshooting, and annual competency for designated test systems.
• Performs other duties as assigned.

Education

Bachelor's degree in Medical Technology, Clinical Laboratory Science, or Chemical, Physical, or Biological Science

Job description

Cone Health Medical Group is seeking a Manager of Clinical Laboratory to oversee the site clinical laboratory operations, ensure timely and accurate test results, and drive quality improvement. You will lead staffing, training, and instrumentation evaluation to support patient care and safety.

The role emphasizes adherence to CLIA, CAP, TJC, FDA, and AABB standards, along with budgeting input and performance management.