Clinical Lab Operations Manager

Norton Healthcare; Louisville (KY); On-site; USD 100,000 - 140,000; Full time

Job summary

Norton Healthcare in Louisville, KY seeks an experienced laboratory leadership professional to oversee daily lab operations, ensure documentation quality, maintain inventory, and drive regulatory compliance in a high‑volume clinical setting.

The role partners with the Laboratory Administrative Director to standardize processes, improve patient and physician satisfaction, control costs, and ensure safety and quality across all areas.

Qualifications

• Bachelor degree with three years experience as MT/MLS, MLT, HT/HTL, CT, or QCYM
• With Master degree, one year experience as credentialed MT/MLS, MLT, HT/HTL, CT, or QCYM
• One of: CT or HTL or MT/MLS or QCYM
• Three years regulatory and compliance in a healthcare setting
• Master Degree in Medical Lab Science

Responsibilities

• Manage workload and evaluate lab personnel competency; troubleshoot specimen problems to ensure timely, accurate testing.
• Review QC, instrument maintenance, troubleshooting; maintain reagents and supplies within budget.
• Meet or exceed facility, departmental and personal quality improvement goals.
• Oversee lab equipment testing; ensure development and approval of testing policies and procedures; review validation studies and statistics; act as technical resource.
• Interview and hire applicants; oversee training of new employees and students; perform appraisals; address employee issues; match hours with workload; provide monthly staff communication.

Education

Bachelor degree in relevant field (MT/MLS/MLT/HT/HTL/CT/QCYM)

Master degree (MT/MLS/MLT/HT/HTL/CT/QCYM)

One of CT or HTL or MT/MLS or QCYM

Job description

Norton Healthcare in Louisville, KY seeks an experienced laboratory leadership professional to oversee daily lab operations, ensure documentation quality, maintain inventory, and drive regulatory compliance in a high‑volume clinical setting.

The role partners with the Laboratory Administrative Director to standardize processes, improve patient and physician satisfaction, control costs, and ensure safety and quality across all areas.