Clinical IT Support Specialist - Local/Hybrid

vumc.org; Nashville (TN); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Vanderbilt Health in Nashville, TN is seeking an Associate Clinical IT Support Specialist to provide onsite technical support and troubleshooting to customers at an entry level capacity. This local/hybrid role travels to regional hospitals and clinics to support HealthIT End User Devices.

You will perform basic desktop support, document tasks, assist teammates, and follow security policies while learning to configure operating systems and perform simple upgrades under supervision.

Qualifications

• 3 years of Information Technology (IT) background.
• Ability to travel as needed to our regional hospitals and clinics.
• Valid driver's license

Responsibilities

• Provide entry-level desktop support to customers.
• Perform various administrative duties including technical documentation, inventory, etc.
• Assist team members and customers and escalate issues when necessary.
• Analyzes and validates business and technical requirements to ensure systems will perform optimally.
• Installs and configures computer operating systems of zero to low complexity.
• Executes infrastructure and system upgrades, patches, enhancements and bug fixes.
• Follows relevant security policies and regulatory governances.
• Perform all standard duties for expansions/projects for all IT hardware and connected devices at a basic, supervised level.
• Additional duties as assigned by superiors.

Skills

IT background

Travel readiness

Driver's license

Education

Associate's degree

Job description

Vanderbilt Health in Nashville, TN is seeking an Associate Clinical IT Support Specialist to provide onsite technical support and troubleshooting to customers at an entry level capacity. This local/hybrid role travels to regional hospitals and clinics to support HealthIT End User Devices.

You will perform basic desktop support, document tasks, assist teammates, and follow security policies while learning to configure operating systems and perform simple upgrades under supervision.