Desktop Support Specialist – Travel to Clinic Sites

OneOncology; Nashville (TN); On-site; USD 52,000 - 66,000; Full time

Job summary

Tennessee Oncology in Nashville is seeking a Desktop Support Specialist to research, diagnose, and resolve hardware and software issues for end users and business partners. The role will install, configure, and troubleshoot devices across desktops, laptops, printers, and mobile devices, while maintaining inventory and documentation.

The position requires strong customer service, problem-solving, and communication skills, plus experience in a service desk environment and familiarity with Windows

Qualifications

• Minimum education: High School Diploma; degree in computer science or related field preferred.
• Minimum 2+ years of support experience preferred.
• Certifications such as Net+/A+/Sec+ are a plus.

Responsibilities

• Respond to service requests and resolve technical problems for end users and partners.
• Install, configure, and troubleshoot hardware and software for desktops, laptops, printers, and mobile devices.
• Monitor, maintain, and administer desktop-related systems and assets.
• Document work and follow established processes; create new documentation as needed.
• Communicate clearly with end users and colleagues; provide feedback to management.

Skills

Problem solving

Customer service

Communication

Time management

Documentation

Self-motivation

End-user support

Research

Education

High School Diploma

CS-related Degree preferred

2+ years support experience

Net+/A+/Sec+ certifications a plus

Tools

Windows OS

Active Directory

Mobile Device Management

Job description

Tennessee Oncology in Nashville is seeking a Desktop Support Specialist to research, diagnose, and resolve hardware and software issues for end users and business partners. The role will install, configure, and troubleshoot devices across desktops, laptops, printers, and mobile devices, while maintaining inventory and documentation.

The position requires strong customer service, problem-solving, and communication skills, plus experience in a service desk environment and familiarity with Windows