Hybrid Clinical IT Support Specialist – Entry Level

Vanderbilt University Medical Center; New York (NY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Vanderbilt University Medical Center is seeking an entry-level IT support professional to work with HealthIT End User Devices. The role involves onsite and hybrid duties, with travel to regional hospitals and clinics as required.

You will assist with desktop support, documentation, and basic system maintenance under guidance. Ideal candidates have about 3 years in IT, can travel, and hold a valid driver’s license.

Qualifications

• Minimum 3 years in Information Technology environments.
• Ability to travel to regional hospitals and clinics as needed.
• Valid driver's license.

Responsibilities

• Provide entry-level desktop support to customers.
• Perform various administrative duties including technical documentation, inventory, etc.
• Assist team members and customers and escalate issues when necessary.
• Analyze and validate business and technical requirements to ensure systems perform optimally.
• Install and configure computer operating systems of low complexity.
• Execute infrastructure and system upgrades, patches, enhancements and bug fixes.
• Follow relevant security policies and regulatory governances.
• Support expansions/projects for all IT hardware and connected devices at a basic, supervised level.

Skills

Desktop support

Technical documentation

Communication

Job description

Vanderbilt University Medical Center is seeking an entry-level IT support professional to work with HealthIT End User Devices. The role involves onsite and hybrid duties, with travel to regional hospitals and clinics as required.

You will assist with desktop support, documentation, and basic system maintenance under guidance. Ideal candidates have about 3 years in IT, can travel, and hold a valid driver’s license.