Clinical Informatics Specialist — Federal Health IT

Rackner, Inc.; United States; Remote; USD 100,000 - 150,000; Full time

Benefits offered by this job

401(k) with company matching up to 6%

Medical, dental, vision insurance

Life and disability insurance

Paid time off and holidays

Remote-work support

Job summary

Rackner, Inc. is hiring a Clinical Informatics Specialist to improve federal health IT workflows. This remote United States role requires clinical expertise, informatics knowledge, and an active Secret clearance.

You will bridge clinical practice and technology, with travel to facilities as needed. Responsibilities include diagnosing workflow issues, coaching clinicians on EHR use, validating content, and collaborating with cross-functional teams to drive improvements in clinical information

Qualifications

• Licensed RN or qualified clinician with informatics background.
• Certification in nursing informatics or related field.
• Minimum 3 years supporting clinical workflows on military healthcare EHR platforms.
• Ability to evaluate clinical workflow issues and apply clinical judgment.
• Experience guiding clinicians in EHR workflows and communicating solutions.
• Ability to document findings clearly and collaborate with multidisciplinary teams.
• Active U.S. Government Secret clearance.

Responsibilities

• Diagnose clinical workflow issues across EHR configurations and workflows to identify resolution paths.
• Coach clinicians on effective EHR workflows and usage across environments.
• Validate clinical content for accuracy before publication.
• Review designated access requests involving clinical roles and document findings.
• Identify workflow adoption barriers and contribute to performance improvements.
• Coordinate with analysts and stakeholders to resolve issues needing clinical interpretation.
• Provide remote and onsite clinical informatics support as needed.

Skills

RN license

NI-BC certification

EHR workflow optimization

Military EHR experience

Education

Nursing degree or equivalent

Nursing Informatics Certification (NI-BC)

Job description

Clinical Informatics Specialist — Federal Health IT

Remote — United States

Location: Remote — United States

Security Clearance: Active Secret required

Travel: Travel to designated federal healthcare facilities as needed

Apply Clinical Expertise. Improve Healthcare Workflows. Strengthen Clinical Technology.

At Rackner, we're advancing dependable healthcare technology in complex federal environments. We're seeking a Clinical Informatics Specialist who brings professional clinical expertise and informatics knowledge to the challenges healthcare professionals encounter when using electronic health record (EHR) systems. You'll help bridge the gap between clinical practice and technology, improving workflow reliability, user confidence, and the effectiveness of clinical applications.

This role offers an opportunity to apply clinical judgment beyond traditional care delivery, working alongside clinical and technical professionals to resolve complex workflow issues, strengthen clinical information accuracy, and improve how healthcare teams use technology. You'll contribute practical insights that help clinicians navigate challenges and maintain consistent, effective workflows.

What You'll Do

• Diagnose complex clinical workflow issues, distinguishing application configuration concerns, workflow design gaps, training needs, and potential system defects to identify appropriate paths to resolution.
• Coach clinicians on effective EHR workflows, addressing recurring challenges and reinforcing appropriate application use across supported healthcare environments.
• Validate clinical content for accuracy and consistency, identifying discrepancies and recommending corrections before materials are finalized for publication.
• Review the clinical appropriateness of designated access requests involving sensitive or privileged clinical roles, documenting preliminary findings for evaluation by authorized approvers.
• Identify workflow adoption barriers and recurring operational issues, contributing clinical insights to performance reviews, corrective actions, and continuous improvement activities.
• Coordinate with functional analysts, technical specialists, and clinical stakeholders to resolve issues requiring specialized clinical interpretation and multidisciplinary expertise.
• Provide targeted clinical informatics assistance remotely and at designated healthcare facilities when persistent workflow challenges require onsite engagement.

What You'll Bring

• Professional qualifications as a licensed registered nurse (RN) or other qualifying clinician.
• A recognized professional certification in nursing or clinical informatics, such as ANCC Nursing Informatics Board Certification (NI-BC) or an accepted equivalent relevant to your clinical background.
• At least 3 years of direct experience supporting clinical workflows on designated military healthcare EHR platforms. This position requires experience with specific clinical systems, which will be confirmed during the
• Demonstrated ability to evaluate complex clinical workflow issues, apply sound clinical judgment, and distinguish clinical concerns from functional or technical problems.
• Experience guiding clinical professionals through EHR workflows and communicating practical solutions to users with varying technical proficiency.
• Ability to assess clinical information for accuracy, document findings clearly, and collaborate effectively with multidisciplinary teams.
• An active U.S. Government Secret security clearance.

Preferred Qualifications

• Experience with clinical reporting tools, EHR usage analytics, or workflow adoption measurement.
• Developing or contributing to clinical competency assessments.
• Background supporting military medical operations or healthcare delivery within military environments.

Why Rackner?

At Rackner, you'll join a team focused on delivering practical technology solutions for important federal missions. We value professionals who combine subject-matter expertise with collaborative problem-solving and a commitment to continuous improvement.

You’ll have the opportunity to apply your clinical informatics knowledge to meaningful healthcare technology challenges, work across clinical and technical disciplines, and contribute to solutions that make complex systems more effective for the professionals who rely on them.

Benefits

Rackner offers a comprehensive benefits package designed to support professional development, financial well-being, and work-life balance. Depending on eligibility, benefits include:

• Company-supported professional certifications and career development opportunities
• 401(k) retirement plan with 100% company matching up to 6%
• Medical, dental, and vision insurance
• Life and disability insurance
• Paid time off and paid holidays
• Home-office equipment and remote-work support
• Fitness and wellness reimbursement
• Weekly pay and company team events

Work Arrangement

This is a remote position based in the United States. Travel to designated federal healthcare facilities may be required to address recurring clinical workflow challenges and provide specialized onsite assistance.

Rackner is an equal opportunity employer. Employment decisions are made without regard to any status protected by applicable law.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Rackner’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.