Performance Assurance Analyst-Federal Health IT

Rackner; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

401(k) retirement plan with company-m\

Paid time off and holidays

Professional development support

Remote-work support

Wellness reimbursement

Job summary

Rackner is seeking a detail-oriented Performance Assurance Analyst to ensure performance data is accurate and reliable across federal health IT initiatives. You will analyze metrics, validate results, and drive continuous improvement, collaborating with cross-functional teams to support informed decision-making.

Remote position (US) with a Public Trust clearance, requiring 3+ years in performance analysis and proficiency in Excel and Power BI.

Qualifications

• Minimum of 3 years of experience in performance analysis, quality assurance, auditing, or a related field.
• Proficiency in Microsoft Excel and Power BI.
• Hands-on experience analyzing performance metrics, validating data, and developing reports.
• Excellent attention to detail, analytical thinking, and problem-solving abilities.
• Effective communication and collaboration skills, with the ability to present insights clearly across teams.
• Must be able to successfully complete required background screening.

Responsibilities

• Analyze and track key performance metrics to measure success and identify areas for improvement.
• Ensure data and reports are accurate, consistent, and meet quality standards.
• Identify discrepancies, troubleshoot reporting issues, and help improve data reliability.
• Develop monthly and quarterly reports that highlight trends, insights, and opportunities for improvement.
• Review and validate data against original sources to ensure accuracy.
• Partner with cross-functional teams to review results, share insights, and support informed decision-making.
• Maintain clear documentation of performance results, findings, and recommended improvements.

Skills

Excel

Power BI

Data analysis

Reporting

Attention to detail

Communication

Job description

Performance Assurance Analyst-Federal Health IT

Remote

Location: Remote (US) Clearance: Public Trust

Rackner is seeking a detail-oriented Performance Assurance Analyst to help teams make confident, data-driven decisions by ensuring performance data is accurate and reliable. You'll analyze key metrics, validate results, and uncover opportunities to improve performance, strengthen accountability, and drive continuous improvement. Working across teams, you'll bring a fresh, objective perspective to performance and quality .

Responsibilities

• Analyze and track key performance metrics to measure success and identify areas for improvement.
• Ensure data and reports are accurate, consistent, and meet quality standards.
• Identify discrepancies, troubleshoot reporting issues, and help improve data reliability.
• Develop monthly and quarterly reports that highlight trends, insights, and opportunities for improvement.
• Review and validate data against original sources to ensure accuracy.
• Partner with cross-functional teams to review results, share insights, and support informed decision-making.
• Maintain clear documentation of performance results, findings, and recommended improvements

Qualifications

• Minimum of 3 years of experience in performance analysis, quality assurance, auditing, or a related field.
• Proficiency in Microsoft Excel and Power BI.
• Hands-on experience analyzing performance metrics, validating data, and developing reports.
• Excellent attention to detail, analytical thinking, and problem-solving abilities.
• Effective communication and collaboration skills, with the ability to present insights clearly across teams.
• Must be able to successfully complete required background screening.

Preferred Qualifications

• Relevant certifications, such as Certified Quality Auditor (CQA), ITIL 4, or Six Sigma.
• Knowledge of service-level agreements (SLAs), performance-based contracts, or quality management processes.
• Background in performance auditing, compliance reporting, and continuous improvement initiatives.

About Rackner

Rackner builds mission-critical systems for the U.S. government across software engineering, AI/ML, DevSecOps, cloud platforms, distributed systems, and application modernization.

Rackner offers a comprehensive benefits package to eligible employees, including:

• Medical, dental, vision, life, and disability insurance.
• 401(k) retirement plan with company matching contributions.
• Paid time off and paid holidays.
• Professional development and company-supported certification opportunities.
• Home-office equipment and remote-work support.
• Fitness and wellness reimbursement programs.
• Weekly pay and company team events.
• Benefits are subject to applicable plan terms and eligibility requirements.

Rackner is an equal opportunity employer. Employment decisions are made without regard to any status protected by applicable law.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Rackner’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A \"recently separated veteran\" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.