Telemetry & Performance Data Analyst-Federal Health IT

Rackner; United States; Remote; USD 85,000 - 110,000; Full time

Job summary

Rackner is seeking a Telemetry & Performance Data Analyst for Federal Health IT to turn data into actionable insights, build dashboards, and track KPIs. This remote US-based role focuses on health data, performance, and continuous improvement to support technical and operational excellence.

You will develop Power BI dashboards, monitor metrics, and collaborate with cross-functional teams to drive data-driven decisions and improve user experience across federal health IT programs.

Qualifications

• 3+ years in data analysis, BI, or performance reporting.
• Proficient with Power BI and SQL.
• Experience with monitoring/analytics tools such as Splunk or ServiceNow.
• Strong analytical and communication skills.
• Ability to present findings to technical and non-technical audiences.
• Ability to meet applicable background investigation requirements.

Responsibilities

• Collect, analyze data from multiple systems to track performance and operational trends.
• Develop and maintain interactive dashboards/reports using Power BI.
• Establish and monitor KPIs, ensuring data accuracy and reliability.
• Analyze historical data to identify trends, measure progress, and establish baselines.
• Track user engagement, training effectiveness, and technology adoption.
• Identify data gaps, troubleshoot reporting discrepancies, and recommend improvements.
• Collaborate with cross-functional teams to support reporting needs and data-driven decision-making.

Skills

Analytical thinking

Communication

Problem solving

Tools

Power BI

SQL

Splunk

ServiceNow

Job description

Telemetry & Performance Data Analyst-Federal Health IT

Remote

Telemetry & Performance Data Analyst-Federal Health IT

Location: Remote (US) Clearance: Public Trust

Rackner is seeking a detail-oriented Telemetry & Performance Data Analyst to turn data into actionable insights that help teams make smarter decisions and improve performance. The Data Analyst will build engaging dashboards, track key metrics, and uncover trends that drive efficiency, enhance user experience, and support continuous improvement. This role will focus on tracking health, optimizing speed and efficiency, and helping to solve technical and operational issues.

Responsibilities

• Collect, organize, and analyze data from multiple systems to track performance and operational trends.
• Develop and maintain interactive dashboards and reports using Power BI.
• Establish and monitor key performance indicators (KPIs), ensuring data accuracy, consistency, and reliability.
• Analyze historical and current data to identify trends, measure progress, and establish performance baselines.
• Track user engagement, training effectiveness, and technology adoption.
• Identify data gaps, troubleshoot reporting discrepancies, and recommend improvements.
• Collaborate with cross-functional teams to support reporting needs and data-driven decision-making.

Qualifications

• 3+ years of experience in data analysis, business intelligence, or performance reporting.
• Proficiency with Power BI and SQL.
• Experience with data monitoring, reporting, or analytics tools such as Splunk or ServiceNow.
• Strong analytical, problem-solving, and communication skills.
• Ability to organize complex data and present findings to technical and non-technical audiences.
• Ability to meet applicable background investigation requirements.

Preferred Qualifications

• Experience with Python for data analysis or automation.
• Familiarity with healthcare, operational, or enterprise performance analytics.
• Experience developing performance dashboards and automated reporting solutions.
• Knowledge of data quality management and performance measurement methodologies.

About Rackner

Rackner builds mission-critical systems for the U.S. government across software engineering, AI/ML, DevSecOps, cloud platforms, distributed systems, and application modernization.

Rackner offers a comprehensive benefits package to eligible employees, including:

• Medical, dental, vision, life, and disability insurance.
• 401(k) retirement plan with company matching contributions.
• Paid time off and paid holidays.
• Professional development and company-supported certification opportunities.
• Home-office equipment and remote-work support.
• Fitness and wellness reimbursement programs.
• Weekly pay and company team events.
• Benefits are subject to applicable plan terms and eligibility requirements.

Rackner is an equal opportunity employer. Employment decisions are made without regard to any status protected by applicable law.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Rackner's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.