Training Program Lead — Federal Health IT

Rackner; United States; Remoto; USD 110.000 - 160.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) with company match

Medical, dental, vision insurance

Paid time off & holidays

Remote-work support

Professional development opportunities

Fitness and wellness reimbursement

Descrizione del lavoro

Rackner, Inc. seeks an experienced Training Program Lead to oversee enterprise training operations supporting military healthcare technology.

You will coordinate schedules, instructor readiness, course delivery, and training quality across a distributed user community, collaborating with clinical, technical, and program teams. The role emphasizes managing large-scale training programs, ensuring consistency, and improving training effectiveness within complex federal healthcare environments.

Competenze

• 8+ years in enterprise training delivery, incl. 3+ years in a training lead role.
• Experience administering courses through JKO.
• Experience supporting CME accreditation and CEPO processes.
• Active U.S. Government Secret security clearance.

Mansioni

• Lead enterprise training operations across instructor-led, virtual, and self-paced learning programs.
• Own and coordinate high-volume enterprise training calendars, instructor assignments, and delivery schedules across multiple formats.
• Oversee instructor qualification, certification, train-the-trainer activities, and instructional readiness.
• Coordinate course-development requests, quality reviews, feedback resolution, and training material releases with SMEs.
• Manage training delivery changes with stakeholders to maintain quality and alignment with customer requirements.
• Oversee training evaluations, course reporting, and continuing education accreditation compliance.
• Monitor training participation, learner feedback, and performance indicators to evaluate effectiveness and identify improvements.

Conoscenze

Enterprise training delivery

Training program leadership

Active Secret clearance

CME/CEPO processes

JKO administration

Strumenti

Joint Knowledge Online (JKO)

Descrizione del lavoro

Remote — United States

Location: Remote — United States
Security Clearance: Active Secret clearance required

Lead Enterprise Training. Support Military Healthcare.

Rackner is seeking an experienced Training Program Lead to oversee enterprise training operations supporting military healthcare technology. This role helps ensure healthcare professionals and operational teams receive consistent, effective training across complex federal healthcare technology environments.

You'll lead the coordination of training schedules, instructor readiness, course delivery, and training quality across a geographically distributed user community. Working alongside clinical, technical, and program teams, you'll help strengthen training effectiveness, operational readiness, and the experience of healthcare technology users.

This opportunity is ideal for an experienced training leader who enjoys managing complex learning operations, coordinating multiple stakeholders, and improving how large-scale training programs are delivered.

Key Responsibilities

• Lead enterprise training operations across instructor-led, virtual, and self-paced learning programs.
• Own and coordinate high-volume enterprise training calendars, instructor assignments, and delivery schedules across multiple learning formats.
• Oversee instructor qualification, certification, train-the-trainer activities, and instructional readiness to maintain reliable training coverage.
• Lead coordination of course-development requests, quality reviews, feedback resolution, and training material releases with appropriate subject-matter experts.
• Manage training delivery changes and collaborate with program stakeholders to maintain quality, consistency, and alignment with customer requirements.
• Oversee training evaluations, course reporting, and continuing education accreditation compliance activities.
• Monitor training participation, learner feedback, and performance indicators to evaluate training effectiveness and identify opportunities for improvement.

Required Qualifications

• 8+ years of professional experience in enterprise training delivery, including at least 3 years in a training lead or training program role.
• Administering courses through Joint Knowledge Online (JKO).
• Supporting continuing medical education (CME) accreditation and Continuing Education Program Office (CEPO) processes.
• Active U.S. Government Secret security clearance.

Preferred Qualifications

• Supporting military healthcare education programs or large-scale clinical technology training initiatives.
• Certified Professional in Training Management (CPTM), Certified Professional in Talent Development (CPTD, formerly CPLP), or a comparable professional training certification.

Why Rackner?

At Rackner, you'll work with teams delivering technology solutions that support important federal missions. We bring together technical, operational, and mission-focused professionals to solve complex challenges through collaboration and practical innovation.

You’ll have the opportunity to contribute to a complex federal healthcare training environment, collaborate with experienced clinical and technical professionals, and help improve the consistency and effectiveness of training across a distributed user community.

Rackner offers a competitive benefits package designed to support professional growth, financial well-being, and work-life balance, including:

• Company-supported certifications and professional development opportunities.
• Career growth and leadership development opportunities.
• 401(k) with a 100% company match up to 6%.
• Medical, dental, vision, life, and disability insurance.
• Generous paid time off and paid holidays.
• Home-office equipment and remote-work support.
• Fitness and wellness reimbursement.
• Weekly pay and company team events.

Benefits are subject to applicable eligibility requirements and plan terms.

Work Arrangement

This is a remote position based in the United States. Candidates must hold an active Secret security clearance and be able to support the operational needs of a distributed federal healthcare training program.

Rackner is an equal opportunity employer. Employment decisions are made without regard to any status protected by applicable law.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Rackner’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval, or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.