Patient Services Scheduler & Front Desk

St. Bernards Medical Group; Paragould (AR); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Recruiting.com LLC in Arkansas is seeking a Patient Service Representative to schedule OP tests efficiently, coordinate with physician schedules and clinic departments. You will greet patients, handle registration, collect accurate patient and insurance information, and explain clinic policies.

You may answer phones, address billing questions, and manage records requests while maintaining confidentiality and professional service.

Qualifications

• High school diploma or GED required.
• Minimum of one year in customer service; receptionist experience in healthcare preferred.
• Experience with office equipment and basic clerical tasks.
• Safety sensitive position; follow policy and procedures.
• Ability to work independently and exercise good judgment.

Responsibilities

• Schedule OP tests in an efficient and timely manner.
• Coordinate tests with physician schedules and clinic departments.
• Greet patients and arrange for registration in an orderly manner.
• Ensure accurate patient and insurance information is collected and communicate clinic policies.
• Answer telephone and respond to billing questions from patients.
• Process medical records requests and general patient account functions.
• Maintain confidentiality of patient information.
• Make frequent decisions following general procedures with discretion.
• Maintain a professional image when dealing with patients, families, visitors, and staff.
• Serve as the initial point of service contact for clinic customers.

Skills

Customer service experience

Receptionist experience

Office equipment proficiency

Education

High school diploma or GED

Tools

Office equipment

Job description

Recruiting.com LLC in Arkansas is seeking a Patient Service Representative to schedule OP tests efficiently, coordinate with physician schedules and clinic departments. You will greet patients, handle registration, collect accurate patient and insurance information, and explain clinic policies.

You may answer phones, address billing questions, and manage records requests while maintaining confidentiality and professional service.