Clinical Data Standards & Training Lead

University of Chicago; Chicago (IL); Hybrid; USD 56,000 - 60,000; Full time

Benefits offered by this job

13 paid holidays per year

Tuition Reimbursement

Medical coverage through BlueCross/BCB

Dental, Vision, and Prescription drug

403(b) Matching Program

Pension Plan

Employee Assistance Program

Short Term/Long Term Disability

Life Insurance

Domestic Partner Coverage

Job summary

The American College of Surgeons (ACS) invites applications for a Clinical Data Standards and Training Coordinator in Chicago. This hybrid role combines NTDS process administration, training course coordination in the LMS, and broad data quality responsibilities within the Division of Research and Optimal Patient Care.

Reporting to the Manager of Clinical Data Standards and Training, the role emphasizes project management, stakeholder communication, and customer support for hospitals.

Qualifications

• Bachelor's degree or higher from an accredited college or university.
• At least 2+ years of professional project or program coordination experience.
• Excellent organizational skills, attention to detail, and multitasking abilities.
• Excellent communication (written and verbal) and interpersonal skills for customer service and data entry.
• Strong working knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Experience with InDesign, Monday.com, and/or learning management systems preferred.
• Experience leveraging AI for customer service work is a plus.

Responsibilities

• Provide operational support for the NTDS process, including administration of the NTDS pilot and documentation.
• Assist with TQIP customer service inquiries and provide generalized support for Data and Report Operations teams.
• Lead the operational coordination of the standardized data quality process and manage stakeholder communications.
• Coordinate clinical data standards training, including building LMS courses and enrollments.
• Contribute to continuous performance improvement and collaboration across ACS activities.
• Create and maintain written processes and procedures to support all projects in this program area.

Skills

Project coordination

Communication

Organizational skills

Multitasking

Data entry

Education

Bachelor's degree or higher

Tools

InDesign

Monday.com

Job description

The American College of Surgeons (ACS) invites applications for a Clinical Data Standards and Training Coordinator in Chicago. This hybrid role combines NTDS process administration, training course coordination in the LMS, and broad data quality responsibilities within the Division of Research and Optimal Patient Care.

Reporting to the Manager of Clinical Data Standards and Training, the role emphasizes project management, stakeholder communication, and customer support for hospitals.