Coordinator, Clinical Standards

American College of Surgeons; Chicago (IL); Hybrid; USD 55,000 - 60,000; Full time

Benefits offered by this job

Vacation and sick hours including 13 paid holidays

Tuition Reimbursement

Medical coverage through BlueCross BlueShield

Dental and Vision programs

403(b) Matching Program

Flexible Spending Medical/Dependent Care

Short Term/Long Term Disability

Life Insurance

Job summary

A healthcare organization in Chicago seeks a Clinical Data Standards Coordinator to manage core operational functions related to clinical standards and data quality. Responsibilities include supporting the National Trauma Data Standard process, customer inquiries, and training course coordination. Candidates should have a Bachelor’s degree, 2-4 years of relevant experience, and strong organizational and communication skills. This hybrid role offers a salary range of $55,000 - $60,000.

Qualifications

• 2-4 years of similar or related experience preferred.
• Strong communication skills essential for correspondence.
• Experience in administrative support for teams.

Responsibilities

• Provide operational support for the NTDS process.
• Assist with TQIP customer service inquiries.
• Lead the operational coordination of data quality processes.
• Coordinate clinical data standards training.
• Contribute to continual performance improvement and integration.

Skills

Excellent organizational skills

Attention to detail

Multitasking abilities

Excellent communication skills

Interpersonal skills

Strong working knowledge of Microsoft Office

Education

Bachelor’s degree or higher

Tools

InDesign

Monday.com

Ethos CE learning management system

Job description

Overview

The Clinical Data Standards Coordinator is responsible for core operational functions for clinical standards, data quality, and training program initiatives, including internal and external communication, project management, and a large volume of non-clinical customer support. Major duties include coordinating operational aspects of the National Trauma Data Standard (NTDS) Data Dictionary development process and coordinating training courses within the learning management system with staff and work groups. Additional responsibilities include administering the NTDS Revision Site, managing documentation related to internal data quality processes, coordinating external industry-wide documentation initiatives, and providing generalized customer support for broader data and report operations activities.

This exempt position reports to the Manager of Clinical Data Standards and Training in the Division of Research and Optimal Patient Care. It is based in our Chicago office and is a hybrid role: 3 days per week in the office and 2 days per week remote.

The anticipated salary range for this position is $55,000 - $60,000 (commensurate with related experience).

Responsibilities

• Provide operational support for the NTDS process, including administration of the NTDS pilot, management of associated documentation, work group and customer support, coordination of participant communications, and general project management. Administer the NTDS revision site, and other web content related to the NTDS and related activities.
• Assist with TQIP customer service inquiries and provide generalized support. Provide overall administrative support for the Data and Report Operations teams.
• Lead the operational coordination of the standardized data quality process, including basic project management and documentation. Provide generalized customer support and manage communications across all stakeholders, including leadership and staff.
• Coordinate clinical data standards training including building courses in the learning management system, completing bulk enrollments, editing recordings, communicating with hospitals, scheduling, and following up with internal and external customers.
• Contribute to continual performance improvement, team collaboration and service to improve care of the injured patient, executed in accordance with the ACS values. Seek and promote areas of integration and alignment within Trauma Programs and across ACS activities. Pursue and welcome opportunities for evolution of responsibilities and growth in position. Create and maintain written organizational processes and procedures in support of all projects and activities handled in this program area.

Required Education and/or Experience

• Bachelor’s degree or higher from an accredited college or university is required.
• At least 2-4 years of similar or related experience is preferred.
• Excellent organizational skills, attention to detail, and multitasking abilities are required.
• Excellent communication (written and verbal) and interpersonal skills are essential for correspondence and data entry.
• Strong working knowledge of Microsoft Office products (Outlook, Word, Excel, and PowerPoint) is required.
• Experience with InDesign, Monday.com, and/or Ethos CE learning management system is preferred.

Comprehensive Benefits

• Vacation, personal, and sick hours including 13 paid holidays per year
• Tuition Reimbursement
• Medical—comprehensive coverage through BlueCross BlueShield
• Dental, Vision, and Prescription drug program
• 403(b) Matching Program
• Pension Plan
• Flexible Spending Medical/Dependent Care
• Employee Assistance Program
• Short Term/Long Term Disability
• Life Insurance
• Domestic Partner Coverage

The American College of Surgeons is committed to providing reasonable accommodations to individuals with disabilities. If you need an accommodation during the employment process, please email [e-mail] or call [phone] with your request and contact information.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities