Clinical Coordinator - Crisis Intervention

Holcomb Behavioral Health System; Reading (Berks County); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Tuition Reimbursement options

Flexible Spending Accounts

Paid Time Off

Job summary

Holcomb Behavioral Health System in West Reading, PA seeks a Clinical Coordinator to guide the Crisis Intervention Program, supervise clinical and nonclinical staff, and ensure best-practice care in moments of crisis.

You will lead daily operations, uphold licensing standards, provide direct client services when needed, coordinate referrals, and support staff through supervision and training while partnering with community resources.

Qualifications

• Master's degree in a clinical behavioral health discipline.
• At least 3 years of post-degree behavioral health experience with supervisory responsibilities.
• Licensure and/or certification strongly preferred.
• Pennsylvania Act 33 & Act 34 clearances required.
• Verification of no Medicaid/Medicare exclusion status.

Responsibilities

• Oversee clinical and nonclinical staff and provide supervisory and training duties.
• Manage day-to-day operations of the Crisis Intervention Program and ensure licensing compliance.
• Provide direct client services when needed and facilitate referrals to higher levels of care.
• Oversee budgeting, payroll, and billing in coordination with Accounting.
• Maintain audit readiness and monitor quality improvement data.
• Represent the program in interagency meetings and build partnerships.

Skills

Leadership

Communication

Problem-solving

Collaboration

Education

Master's degree in clinical behavioral health

Tools

Microsoft Word

Microsoft Excel

Clinical software systems

Job description

Make an Impact When It Matters Most

Are you a licensed behavioral health clinician ready to lead a team that shows up for people in their most critical moments? Chimes is seeking a Clinical Coordinator to guide the day-to-day operations of our Crisis Intervention Program - supervising a dedicated team, ensuring best-practice care, and helping clients navigate their path to recovery. This is a chance to blend clinical leadership with hands-on impact: you'll supervise staff, manage program operations, and step in to provide direct client services when needed. If you thrive in fast-paced environments and are passionate about crisis care, we want to hear from you.

Job Details

• Program: Crisis Intervention Program
• Location: West Reading, PA
• Schedule: Various hours
• Pay Rate: $60,000 /year

What You'll Do

• Lead & Supervise: Oversee clinical and nonclinical staff, provide regular individual and group supervision, conduct performance evaluations, and train staff to excel in their roles.
• Drive Program Excellence: Manage daily operations of the crisis intervention program, ensure services meet licensing, regulatory, and best-practice standards, and maintain full program coverage.
• Support Clients in Crisis: Provide direct services as needed, make prompt referrals to appropriate levels of care, and ensure staff and clients can access community resources when it counts.
• Manage the Business Side: Oversee program budgeting, billing, payroll submissions, and expense tracking in coordination with the Accounting Department.
• Ensure Quality & Compliance: Monitor performance improvement data, respond to client concerns, report incidents promptly, and keep the program audit-ready at all times.
• Collaborate & Represent: Build strong relationships with clients, families, payers, and community partners, and represent Chimes at interagency meetings.

What You Bring

Education & Experience

• Master's degree in a clinical behavioral health discipline
• 3 years of post-degree experience in behavioral health, including 1 year of increasing supervisory responsibility
• Licensure and/or certification strongly preferred

Required Clearances

• Pennsylvania Act 33 Clearance
• Pennsylvania Act 34 Clearance
• Verification of no Medicaid/Medicare exclusion status

Skills That Set You Up for Success

• Strong leadership, organizational, and problem-solving skills
• Excellent written and verbal communication
• Proficiency with Word, Excel, and standard clinical software systems
• A collaborative mindset and genuine commitment to diversity, inclusion, and recovery-oriented care

Why Chimes?

Join a mission-driven organization where your clinical expertise directly shapes better outcomes for individuals in crisis. You'll have the autonomy to lead your program, the support of a broader clinical network, and the satisfaction of knowing your work helps people find stability when they need it most.

Reports to: Regional Program DirectorSupervises: Multiple clinical and nonclinical staffClearances: Pennsylvania Child Abuse, Criminal and fingerprint-based federal criminal history; Verification that employee is not on any Medicaid/Medicare Exclusion list

Note: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted instead of the requirements specified under Education and Experience

What's in it for you?

Total Rewards (For Full-Time Employees = >30 hours/week):

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through "Tickets at Work"
• And More!

Want to learn more?

To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers .

Holcomb Behavioral Health Systems is accredited by the Joint Commission and provides a comprehensive range of services and supports for people with mental health, substance abuse, intellectual and developmental disabilities, and co-occurring disorders throughout southern and central Pennsylvania, central New Jersey, Delaware, and Maryland. Additionally, we provide an array of prevention and educational programs for youth, parents, and adults to encourage healthy choices and lifestyles.

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