Clinical Coordinator - Crisis Intervention

Chimes; Pennsylvania; On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental, and Vision Insurance

Tuition Reimbursement options

Flexible Spending Accounts

Life Insurance

Disability Insurance

Paid Time Off

403(b) with Employer Match

Employee Recognition Programs

Employee Referral Bonus opportunities

Discounts through Tickets at Work

Job summary

Chimes is seeking a Clinical Coordinator to lead the Crisis Intervention Program in West Reading, PA. You will supervise clinical and nonclinical staff, ensure high‑quality care, and guide clients through recovery pathways.

The role blends leadership with hands‑on crisis services, program operations, and compliance to licensing standards, with opportunities to support diverse communities and collaborate across teams.

Qualifications

• Master's degree in a clinical behavioral health discipline is required.
• 3+ years of post-degree experience in behavioral health, including 1+ year of supervisory responsibility.
• Licensure and/or certification strongly preferred.

Responsibilities

• Oversee clinical and nonclinical staff, provide supervision, conduct performance evaluations, and train staff to excel in their roles.
• Manage daily operations of the crisis intervention program, ensure services meet licensing, regulatory, and best-practice standards, and maintain full program coverage.
• Provide direct services as needed and make prompt referrals to appropriate levels of care.
• Oversee program budgeting, billing, payroll submissions, and expense tracking with Accounting.

Skills

Leadership

Organization

Problem-solving

Communication (written & verbal)

Clinical software proficiency

Education

Master's degree in clinical behavioral health

3+ years post-degree behavioral health experience

Tools

Word

Excel

Clinical software systems

Job description

Make an Impact When It Matters Most

Are you a licensed behavioral health clinician ready to lead a team that shows up for people in their most critical moments? Chimes is seeking a Clinical Coordinator to guide the day-to-day operations of our Crisis Intervention Program — supervising a dedicated team, ensuring best-practice care, and helping clients navigate their path to recovery.

This is a chance to blend clinical leadership with hands‑on impact: you'll supervise staff, manage program operations, and step in to provide direct client services when needed. If you thrive in fast‑paced environments and are passionate about crisis care, we want to hear from you.

Job Details

• Program: Crisis Intervention Program
• Location: West Reading, PA
• Schedule: Various hours
• Pay Rate: $60,000+ /year

What You'll Do

• Lead & Supervise: Oversee clinical and nonclinical staff, provide regular individual and group supervision, conduct performance evaluations, and train staff to excel in their roles.
• Drive Program Excellence: Manage daily operations of the crisis intervention program, ensure services meet licensing, regulatory, and best-practice standards, and maintain full program coverage.
• Support Clients in Crisis: Provide direct services as needed, make prompt referrals to appropriate levels of care, and ensure staff and clients can access community resources when it counts.
• Manage the Business Side: Oversee program budgeting, billing, payroll submissions, and expense tracking in coordination with the Accounting Department.
• Ensure Quality & Compliance: Monitor performance improvement data, respond to client concerns, report incidents promptly, and keep the program audit-ready at all times.
• Collaborate & Represent: Build strong relationships with clients, families, payers, and community partners, and represent Chimes at interagency meetings.

What You Bring

Education & Experience

• Master's degree in a clinical behavioral health discipline
• 3+ years of post‑degree experience in behavioral health, including 1+ year of increasing supervisory responsibility
• Licensure and/or certification strongly preferred

Required Clearances

• Pennsylvania Act 33 Clearance
• Pennsylvania Act 34 Clearance
• Verification of no Medicaid/Medicare exclusion status

Skills That Set You Up for Success

• Strong leadership, organizational, and problem‑solving skills
• Excellent written and verbal communication
• Proficiency with Word, Excel, and standard clinical software systems
• A collaborative mindset and genuine commitment to diversity, inclusion, and recovery‑oriented care

Why Chimes?

Join a mission‑driven organization where your clinical expertise directly shapes better outcomes for individuals in crisis. You'll have the autonomy to lead your program, the support of a broader clinical network, and the satisfaction of knowing your work helps people find stability when they need it most.

Reports to: Regional Program Director

Supervises: Multiple clinical and nonclinical staff

Clearances: Pennsylvania Child Abuse, Criminal and fingerprint‑based federal criminal history; Verification that employee is not on any Medicaid/Medicare Exclusion list

Note: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted instead of the requirements specified under Education and Experience

What’s in it for you?

Total Rewards (For Full‑Time Employees = >30 hours/week):

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through “Tickets at Work”
• And More!

Want to learn more?

To learn more about Chimes, and how you can achieve personal and professional growth within a purpose‑driven organization, visit us at: https://chimes.org/Careers.

Holcomb Behavioral Health Systems is accredited by the Joint Commission and provides a comprehensive range of services and supports for people with mental health, substance abuse, intellectual and developmental disabilities, and co‑occurring disorders throughout southern and central Pennsylvania, central New Jersey, Delaware, and Maryland. Additionally, we provide an array of prevention and educational programs for youth, parents, and adults to encourage healthy choices and lifestyles.

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