Clinical Coordinator - Crisis Intervention

Holcomb Behavioral Health System in; Reading (Berks County); On-site; USD 51,000 - 69,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Tuition Reimbursement

Flexible Spending Accounts

Life Insurance

Disability Insurance

Paid Time Off

403(b) with Employer Match

Employee Recognition Programs

Employee Referral Bonus opportunities

Tickets at Work Discounts

Job summary

Holcomb Behavioral Health Systems in West Reading, PA is seeking a Clinical Coordinator for the Crisis Intervention Program. You will lead clinical and nonclinical staff, oversee daily program operations, and ensure services meet licensing and best-practice standards.

This role blends clinical leadership with hands-on crisis care, including direct client services when needed. You will support staff development, budgeting, and cross-agency collaboration to promote recovery‑oriented care.

Qualifications

• Master's degree in a clinical behavioral health discipline.
• 3 years of post-degree experience in behavioral health with supervisory responsibility.
• Licensure and/or certification strongly preferred.

Responsibilities

• Lead and supervise clinical and nonclinical staff with regular evaluations.
• Drive daily operations of the crisis intervention program and maintain coverage.
• Provide direct client services when needed and coordinate referrals.
• Oversee budgeting, billing, payroll submissions, and expenses.
• Monitor quality and compliance, report incidents, audit readiness.
• Represent the program in interagency meetings and with partners.

Skills

Leadership

Supervision

Staff development

Program management

Crisis intervention

Education

Master's degree in behavioral health

Licensure preferred

Tools

Word

Excel

Clinical software

Job description

Clinical Coordinator - Crisis Intervention (Finance)

Make an Impact When It Matters Most

Are you a licensed behavioral health clinician ready to lead a team that shows up for people in their most critical moments? Chimes is seeking a Clinical Coordinator to guide the day-to-day operations of our Crisis Intervention Program - supervising a dedicated team, ensuring best-practice care, and helping clients navigate their path to recovery. This is a chance to blend clinical leadership with hands‑on impact: you'll supervise staff, manage program operations, and step in to provide direct client services when needed. If you thrive in fast‑paced environments and are passionate about crisis care, we want to hear from you.

Job Details

• Program: Crisis Intervention Program
• Location: West Reading, PA
• Schedule: Various hours
• Pay Rate: $60,000 /year

What You'll Do

• Lead & Supervise: Oversee clinical and nonclinical staff, provide regular individual and group supervision, conduct performance evaluations, and train staff to excel in their roles.
• Drive Program Excellence: Manage daily operations of the crisis intervention program, ensure services meet licensing, regulatory, and best-practice standards, and maintain full program coverage.
• Support Clients in Crisis: Provide direct services as needed, make prompt referrals to appropriate levels of care, and ensure staff and clients can access community resources when it counts.
• Manage the Business Side: Oversee program budgeting, billing, payroll submissions, and expense tracking in coordination with the Accounting Department.
• Ensure Quality & Compliance: Monitor performance improvement data, respond to client concerns, report incidents promptly, and keep the program audit-ready at all times.
• Collaborate & Represent: Build strong relationships with clients, families, payers, and community partners, and represent Chimes at interagency meetings.

What You Bring

Education & Experience

• Master's degree in a clinical behavioral health discipline
• 3 years of post-degree experience in behavioral health, including 1 year of increasing supervisory responsibility
• Licensure and/or certification strongly preferred

Required Clearances

• Pennsylvania Act 33 Clearance
• Pennsylvania Act 34 Clearance
• Verification of no Medicaid/Medicare exclusion status

Skills That Set You Up for Success

• Strong leadership, organizational, and problem‑solving skills
• Excellent written and verbal communication
• Proficiency with Word, Excel, and standard clinical software systems
• A collaborative mindset and genuine commitment to diversity, inclusion, and recovery‑oriented care

Why Chimes?

Join a mission‑driven organization where your clinical expertise directly shapes better outcomes for individuals in crisis. You'll have the autonomy to lead your program, the support of a broader clinical network, and the satisfaction of knowing your work helps people find stability when they need it most.

Reports to: Regional Program Director Supervises: Multiple clinical and nonclinical staff Clearances: Pennsylvania Child Abuse, Criminal and fingerprint‑based federal criminal history; Verification that employee is not on any Medicaid/Medicare Exclusion list

Note: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted instead of the requirements specified under Education and Experience

What's in it for you?

Total Rewards (For Full-Time Employees = >30 hours/week):

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through "Tickets at Work"
• And More!

Holcomb Behavioral Health Systems is accredited by the Joint Commission and provides a comprehensive range of services and supports for people with mental health, substance abuse, intellectual and developmental disabilities, and co‑occurring disorders throughout southern and central Pennsylvania, central New Jersey, Delaware, and Maryland. Additionally, we provide an array of prevention and educational programs for youth, parents, and adults to encourage healthy choices and lifestyles. #cpa610