Clinical Communications Project Manager

Networking Technologies and Support, Inc.; Richmond (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

Networking Technologies and Support, Inc. is seeking an experienced IT Project Manager to lead a multi-workstream healthcare program in Richmond, VA. You will manage dependencies, risks, and stakeholder communications across IT, nursing leadership, and clinical informatics.

The role requires 7+ years in IT PM with 4+ years in healthcare, expertise with Epic and clinical device deployments, and strong governance navigation. A proactive leader will drive go-live readiness and vendor accountability.

Qualifications

• 7+ years of IT project management, with at least 4 years in healthcare.
• Experience running multi-workstream, multi-vendor programs in healthcare or large enterprise settings.
• Direct experience managing clinical communications technology programs.
• Experience managing large-scale clinical device deployments in patient care environments.
• Track record managing stakeholder relationships across IT, nursing leadership, clinical informatics, compliance, and executive leadership.
• Experience navigating healthcare governance: change advisory boards, technical review boards, InfoSec reviews, and HIPAA compliance touchpoints.
• Working knowledge of clinical communications infrastructure—middleware, nurse call systems, VoIP, and unified communications.
• Familiarity with MDM platforms (Intune preferred) and enterprise wireless infrastructure for clinical devices.
• Understanding of Epic clinical workflows and how alerts/alarms interact with device endpoints.
• Ability to read and manage technical project plans spanning infra, integration, and clinical workstreams.

Responsibilities

• Own the integrated program plan across all workstreams, tracking milestones, dependencies, risks, issues, decisions, actions, and changes.
• Facilitate the Executive Steering Committee—prep, facilitation, decision capture, and follow-up executive updates.
• Execute the full communication plan: weekly IT leadership status, bi-weekly clinical readiness recaps, weekly project team meetings, health posts.
• Run formal change control end-to-end: intake, impact assessment, approvals, decision logging, and communication.
• Lead bi-weekly IT and Clinical Readiness meetings with nursing leadership and clinical operations partners.
• Engage unit-level nursing leaders on deployment readiness—staffing, device allocations, training, go-live logistics.
• Coordinate with clinical informatics and Epic teams for validation, training, and go-live readiness.
• Navigate InfoSec, Compliance, and HIPAA review requirements; conduct data exposure assessments and lock-screen policy decisions.
• Lead weekly coordination meetings with Zebra Technologies, Connexall, and Epic resources.
• Hold vendors accountable to deliverables and timelines; escalate when commitments slip.

Education

Bachelor's degree in IT, Healthcare Informatics, Business, or related field

Tools

Epic

Zebra Technologies

Connexall

Microsoft Intune

Job description

• Own the integrated program plan across all workstreams—tracking milestones, dependencies, risks, issues, decisions, actions, and changes.
• Facilitate the Executive Steering Committee—prep, facilitation, decision capture, and follow-up executive update distribution.
• Execute the full communication plan: weekly IT leadership status, bi-weekly clinical readiness recaps, weekly project team meetings, and program health posts.
• Run formal change control end-to-end: intake, impact assessment, stakeholder approvals, decision logging, and communication
• Run bi-weekly IT and Clinical Readiness meetings with nursing leadership and clinical operations partners.
• Engage unit-level nursing leaders, educators, and super users on deployment readiness—staffing, device allocations, training, and go-live logistics.
• Coordinate with clinical informatics and Epic teams for workflow validation, training, and go-live readiness.
• Navigate InfoSec, Compliance, and Regulatory review requirements. Patient data exposure assessments, HIPAA alignment, and lock-screen policy decisions are part of this role.
• Lead weekly coordination meetings with Zebra Technologies, Connexall, and Epic implementation resources.
• Hold vendors accountable to deliverables and timelines. Track commitments formally. Escalate when commitments slip

Skills:

Years and Type of Required Experience:

• 7 or more years of IT project management experience, with at least 4 years in a clinical or healthcare environment.
• Other Knowledge, Skills and Abilities Required:
• Demonstrated experience running multi-workstream, multi-vendor programs in healthcare or large enterprise settings.
• Direct experience managing clinical communications technology programs. Not optional.
• Experience managing large-scale clinical device deployments in active patient care environments.
• Track record managing stakeholder relationships across IT, nursing leadership, clinical informatics, compliance, and executive leadership.
• Experience navigating healthcare governance: change advisory boards, technical review boards, InfoSec reviews, and HIPAA compliance touchpoints.
• Working knowledge of clinical communications infrastructure—middleware and alarm routing, nurse call systems, clinical mobile devices, VoIP, and unified communications platforms.
• Familiarity with MDM platforms (Microsoft Intune preferred) and enterprise wireless infrastructure requirements for clinical devices.
• Understanding of Epic clinical workflows, specifically how alert and alarm notifications behave within Epic and how they interact with clinical device endpoints.
• Ability to read and manage technical project plans spanning infrastructure, integration, and clinical application workstreams simultaneously.

Education Required:

Bachelor's degree in IT, Healthcare Informatics, Business, or a related field.